{"version":"1.0","provider_name":"Selectsys BPO Blog","provider_url":"https:\/\/www.selectsys.com\/blog","author_name":"Srinu Kalyan","author_url":"https:\/\/www.selectsys.com\/blog\/author\/admin","title":"Analytics and PQI for Insurance Operations | Cycle Time, QA, and Scorecards | Selectsys","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"paZYN7b6VW\"><a href=\"https:\/\/www.selectsys.com\/blog\/analytics-and-pqi-operations\">Analytics and PQI &#8211; Measuring Performance and Quality<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.selectsys.com\/blog\/analytics-and-pqi-operations\/embed#?secret=paZYN7b6VW\" width=\"600\" height=\"338\" title=\"&#8220;Analytics and PQI &#8211; Measuring Performance and Quality&#8221; &#8212; Selectsys BPO Blog\" data-secret=\"paZYN7b6VW\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.selectsys.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.selectsys.com\/blog\/wp-content\/uploads\/2025\/10\/analytics-and-pqi-operations.webp","thumbnail_width":600,"thumbnail_height":420,"description":"Selectsys Analytics and PQI (Policy Quality Index) track hit ratio, cycle time, and QA across all workflows. Integrated with EI, RQB, AI tools, and BPO Pods for continuous improvement and transparency."}