{"id":605,"date":"2025-07-10T10:54:18","date_gmt":"2025-07-10T10:54:18","guid":{"rendered":"https:\/\/www.selectsys.com\/blog\/?p=605"},"modified":"2025-07-10T10:57:32","modified_gmt":"2025-07-10T10:57:32","slug":"scaling-applied-epic-with-bpo","status":"publish","type":"post","link":"https:\/\/www.selectsys.com\/blog\/scaling-applied-epic-with-bpo","title":{"rendered":"Scaling Applied Epic Operations Without Overwhelming Your Team"},"content":{"rendered":"\n<p>As your agency grows, so does the workload inside Applied Epic. Instead of overburdening your internal team, many agencies are now outsourcing their Epic operations to Selectsys. Our insurance-trained BPO staff handle day-to-day work like renewals, endorsements, and reconciliation-all directly within Epic.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Workflows We Support<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>COI issuance + email delivery<\/li>\n\n\n\n<li>Renewal monitoring, prep, and tracking<\/li>\n\n\n\n<li>Carrier communication + document follow-up<\/li>\n\n\n\n<li>Download matching and suspense handling<\/li>\n\n\n\n<li>Endorsement execution and post-bind validation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How We Help You Scale<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No new hires, training, or overhead<\/li>\n\n\n\n<li>SLA-backed support means fewer internal bottlenecks<\/li>\n\n\n\n<li>Faster turnarounds \u2192 happier clients and producers<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n  <li>Need help with <a href=\"https:\/\/www.selectsys.com\/solutions\/endorsement-support\">endorsement processing<\/a>?<\/li>\n  <li>Want full support for <a href=\"https:\/\/www.selectsys.com\/solutions\/policy-renewal-support\">policy renewals<\/a>? We\u2019ve got you covered.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Test Case<\/h3>\n\n\n\n<p><strong>Client:<\/strong> Regional retail agency, Florida<br><strong>Challenge:<\/strong> Backlog in billing audits and COI processing<br><strong>Solution:<\/strong> 3-person BPO team trained in Epic workflows<br><strong>Result:<\/strong> 72% reduction in internal task turnaround times within 30 days<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FAQs<\/h3>\n\n\n\n<p><strong>Do we need to switch systems?<\/strong><br> No. We work inside your Applied Epic system. <\/p> <p><strong>Can we give limited access to workflows?<\/strong><br> Yes. We\u2019ll configure user permissions based on task type. <\/p> <p><strong>What if we use both Epic and another AMS?<\/strong><br> We support dual-platform setups as well. <\/p> <p><strong>Is this white-label support?<\/strong><br> Yes, our teams feel like your internal staff. <\/p> <p><strong>Do you support Applied TAM or AMS360 too?<\/strong><br> Yes-we support all major AMS platforms. <\/p><hr \/>\n<p><strong>Want your team to focus on growth, not data entry?  <\/strong><br><a href=\"https:\/\/www.selectsys.com\/contact\">Start your pilot<\/a> \u2192<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As your agency grows, so does the workload inside Applied Epic. Instead&#8230;<\/p>\n","protected":false},"author":1,"featured_media":180,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-605","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-in-insurance-operations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Scale Applied Epic Operations Without Hiring | Selectsys BPO<\/title>\n<meta name=\"description\" content=\"Learn how to handle more clients, renewals, and policies in Applied Epic using Selectsys back-office BPO support-no need to hire more staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.selectsys.com\/blog\/scaling-applied-epic-with-bpo\" \/>\n<meta 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