AI-Powered Back Office Support for Insurance Agencies, MGAs, and Carriers

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

Start a Pilot Talk to Our Team

We bring together insurance-trained teams and AI to eliminate back-office chaos. From messy broker emails to quoting and servicing delays, Selectsys helps MGAs, wholesalers, and carriers move faster-without hiring or adding complexity.

Our AI-enhanced operations use OCR, NLP, and rule-based logic to extract submission data, clean documents, flag issues, and assign tasks-automatically. No portals. No rekeying. Just real work, done right in your AMS or CRM.

From Manual Chaos to Clean Execution: How AI Is Powering Today’s Insurance Ops

What We Handle Every Day

  • Triage inbound submissions via email and PDF
  • Extract key fields from ACORDs, loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Submissions don’t sit anymore - they get routed instantly.

- R. Singh, Underwriting Manager, California

No more missing fields. No more rekeying.

- D. Chen, Ops Lead, Arizona

Our PDF apps now go straight into our AMS - accurately.

- M. Torres, Commercial Lines Lead, New York

We quote faster because submissions are actually ready.

- K. Banerjee, Senior Underwriter, Texas

Broker email cleanup changed our game.

- V. Patel, CSR Supervisor, Washington

FAQ's

No. We work inside your systems-no software needed.
Our human QA team reviews and corrects all automated output.
Yes. Clean data and better documentation improve compliance.

Related Services

Submission Triage Support AI OCR Platform Endorsement Support

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

AI-Powered Ops By Location

AI-Powered Ops in Alabama
AI-Powered Ops in Alaska
AI-Powered Ops in Arizona
AI-Powered Ops in Arkansas
AI-Powered Ops in California
AI-Powered Ops in Colorado
AI-Powered Ops in Connecticut
AI-Powered Ops in Delaware
AI-Powered Ops in District Of Columbia
AI-Powered Ops in Florida
AI-Powered Ops helps near you? View All Locations

See AI-Powered Ops in Action

Start a pilot with AI-enhanced intake and servicing-without changing your systems.

Start your Pilot