Scaling AMS360 Operations with Selectsys BPO
Adding more accounts shouldn’t require adding more staff. Selectsys gives you embedded back-office teams that work directly inside your AMS360 to support every stage of the client lifecycle-from new business to endorsements and renewals.
Common Scaling Problems
- High volume of tasks → missed deadlines
- Staff turnover → training delays
- Disconnected tools → duplicate work
- No visibility into execution or errors
How Selectsys Helps
- We operate as an extension of your internal team
- Workflows are fully SLA-based, tracked, and repeatable
- No ticket queues or generic BPOs-our staff are AMS360-trained
- Looking for broader agent outsourcing services?
- Need help with endorsement processing? We do that too.
Client: 12-person agency in California
Challenge: Staff burnout, delayed renewals
Solution: Onboarded Selectsys for renewals + download reconciliation
Result: Underwriters now focus only on quoting; SLAs achieved within first 14 days
Test Case
FAQs
Can Selectsys handle accounting inside AMS360?
Yes, we manage billing reconciliation, commission tracking, and suspense workflows directly within AMS360.
How quickly can you onboard?
Most clients go live in 7–10 business days.
Do we have to switch systems?
No. We plug into your existing AMS360 setup.
Do you support Applied Epic too?
Yes. We also work inside Applied Epic.
What tasks can you NOT do?
We don’t handle client-facing phone calls, but everything behind the scenes is covered.
Let’s scale your back-office without growing headcount.
Start a Pilot →
