AI + Human BPO: The New Model for Insurance Process Automation
In insurance, automation has long been viewed as an “either/or” scenario-either a…
AI and Automation in Insurance
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Featured Posts
Insurance BPO for Agencies & Brokers
Retention dies in service backlogs. A broker BPO pod clears tickets fast…
Best Insurance BPO for P&C: How to Evaluate
Everyone claims “insurance expertise.” This buyer’s guide makes vendor evaluation objective with…
AI Triage for Insurance Submissions: Faster, Smarter Routing
Handling insurance submissions has always been a high-volume, high-friction task-especially for MGAs…
Automating Insurance Workflows with AI: A BPO Perspective
AI is no longer theoretical in insurance operations. Today, MGAs, wholesalers, and…
Renewal Automation Isn’t Just a Reminder Email – How Real Workflows Get Triggered
Renewal automation has become a buzzword in the insurance industry – but…
AI OCR in Insurance: What It Actually Does (And What It Doesn’t)
AI OCR is everywhere in insurance marketing decks – but what does…
AI vs Virtual Assistants for Insurance Agencies: What’s the Smarter Move?
You’re overwhelmed with COIs, endorsements, and client emails. Do you hire a…
