AMS360 Back Office Support: How to Scale Without Hiring
AMS360 is a powerful agency management system – but using it well takes time, discipline, and consistency. That’s exactly what many growing agencies run short on as they scale.
More submissions, more service requests, more back-office work – and no time (or budget) to hire and train.
That’s where AMS360 back office support through Selectsys BPO makes all the difference.
Why AMS360 Is Only as Good as the People Behind It
Many agencies use AMS360 for:
- Submissions
- Endorsements
- Policy issuance
- COIs
- Renewal prep
- Invoicing and reconciliation
But that only works if tasks are entered on time, workflows are followed, and documentation is clean.
Otherwise, your AMS becomes a messy inbox – instead of the operational brain of your agency.
How Selectsys Supports Agencies Inside AMS360
We don’t work “around” your system – we work inside it.
Here’s what a dedicated BPO team can handle directly in AMS360:
- New business setup
- Certificate generation and emailing
- Endorsement processing
- Renewal tracking and documentation
- Download + reconciliation
- Invoicing and payment entry
- Policy bind, cancel, and reinstate workflows
- Activity logging and documentation
Our staff becomes your staff – without hiring, training, or overhead.
Test Case: 5-Person Agency Doubles Capacity Without Hiring
A commercial-focused agency in Ohio was hitting a wall.
Their account manager was overwhelmed. Policy tasks were falling behind. AMS360 records were getting sloppy.
We embedded a 2-person BPO team inside their AMS360.
In 4 weeks:
- Daily task backlog went to zero
- Policy records were fully documented
- Time to bind dropped by 40%
- The in-house team could focus on client relationships
And yes – all without adding a single full-time employee.
FAQs
Is AMS360 access secure?
Yes. We use unique logins, IP restrictions, and audit trails to ensure compliance and data safety.
Will we need to train your team?
No. We handle training based on your workflows. You can share SOPs or let us build them during onboarding.
How fast can you start?
Most pilots go live within 7–10 business days. We can scale faster if needed.
Can your team do accounting inside AMS360?
Yes. Invoicing, reconciliation, payment matching, and bordereaux exports are all supported.
Back Office Support That Grows With You
AMS360 is made for scale – but that only happens when the system is used correctly.
With Selectsys BPO, you don’t have to choose between hiring and falling behind. You get a team that knows AMS360 inside and out and scales as your agency grows.
- Explore our broader Agent Outsourcing services.
- Learn how we integrate into AMS360 workflows.
- Check out our FAQs or visit the Answer Libraryfor AMS360-related tips.
You don’t need more hires – just the right help inside your AMS.
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