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Selectsys
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AMS360 is powerful - but it doesn’t run itself. Selectsys gives your agency an embedded back-office team that operates directly inside your AMS360 system. Whether you’re dealing with backlog, scaling quickly, or need off-hours support, we plug in to keep your operations flowing smoothly.

We specialize in helping agencies reduce overhead and burnout while maintaining compliance, speed, and accuracy inside AMS360. AMS360 operational support is frequently integrated into structured agency BPO services that unify lifecycle execution and reporting transparency.

What We Handle Inside AMS360

  • Certificate of Insurance (COI) processing
  • Policy downloads and reconciliation
  • Midterm endorsements (MTAs)
  • Renewal prep and trigger execution
  • Audit and inspection intake
  • Claims FNOL logging
  • Accounting support and invoicing
  • Submission data entry and validation
  • Suspense resolution and activity logs
  • Carrier communication and exception handling

Why Agencies Choose Insurance Back Office Support Services

Insurance back office support improves turnaround time, reduces backlog, and allows agency teams to focus on production and client servicing.

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Ready to move from AMS360 to an MGA platform

Keep AMS360 for lookups while you issue and service in Expert Insured. Run both in parallel and phase out the legacy system when ready. See the practical plan we recommend.

Client Reviews

Selectsys helped us clear a massive suspense backlog in just 3 days.

- J. Singh, Agency Principal

Downloads used to be a nightmare. Now we don’t even notice them.

- M. Torres, Ops Manager

Their team knows AMS360 inside and out. No hand-holding required.

- K. Patel, Agency Admin

COIs in under 4 hours, every time. We love it.

- A. Lewis, Commercial Lines CSR

Renewals used to pile up. Not anymore.

- L. Johnson, Service Lead

FAQs

For agencies operating on legacy systems, the operating model page explains how Selectsys creates a unified workflow that extends beyond system boundaries.

  • Explore how AMS360 agencies are scaling operations without hiring by offloading tasks to Selectsys. Read the full storyhere.
  • Learn how Scaling AMS360 Operations with Selectsys BPO helps agencies streamline workflows and boost renewal efficiency.
  • If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.

Let us show you how fast we can plug in and relieve the pressure.

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