Now live: P&C insurance accounting for MGAs and wholesalers, plus AAIS commercial lines platforms.

MGA BPO Services for Managing General Agents

MGA BPO refers to the outsourcing of core managing general agent operations to a specialized insurance-focused provider. Selectsys delivers MGA BPO services designed to support high submission volume, delegated authority programs, and rapid growth while maintaining underwriting discipline, accounting accuracy, and regulatory compliance.

How MGA BPO Supports Growth Without Losing Control

MGAs operate under delegated authority models that require speed without sacrificing underwriting discipline. MGA BPO supports growth by separating operational execution from underwriting decision-making. Selectsys MGA BPO services handle submission processing, policy administration, accounting, and compliance while underwriting authority and program strategy remain with the MGA. This operating model allows MGAs to increase throughput, expand programs, and enter new markets without increasing operational risk.

End-to-End MGA Back Office Operations

Selectsys MGA BPO services support the full MGA operating lifecycle, including:

  • Submission intake, clearance, and triage
  • Underwriting support and risk clearance
  • Policy issuance, endorsements, and renewals
  • Bordereaux preparation and carrier reporting
  • Insurance accounting and trust reconciliation
  • Surplus lines filings and regulatory compliance
  • Carrier portal data entry and maintenance
  • Premium audit coordination
  • Claims intake and FNOL support

MGA BPO workflows are aligned to delegated authority requirements and carrier-specific rules.

Operational Challenges MGAs Face Without BPO

Managing general agents commonly face operational constraints that limit growth:

  • Submission backlogs and slow clearance
  • Inconsistent underwriting support
  • Policy processing delays and endorsement errors
  • Trust accounting and bordereaux discrepancies
  • Compliance risk across surplus lines jurisdictions
  • Inability to scale operations without hiring

MGA BPO services are designed to remove these constraints.

MGA BPO vs Internal Hiring

Internal hiring introduces variability, training overhead, and scaling delays. MGA BPO provides immediate access to trained insurance operations teams, standardized workflows, and predictable service levels. This allows MGAs to respond to submission spikes, carrier requirements, and growth initiatives without long-term staffing risk.

Core MGA BPO Workflows

Selectsys delivers MGA BPO through dedicated, workflow-specific teams supporting:

Operational Governance and Accountability

Selectsys MGA BPO services are governed through documented SOPs, carrier-specific rules, and transaction-level quality controls. Each MGA engagement includes defined escalation paths, performance tracking, and audit support to ensure operational consistency and regulatory readiness.

MGA BPO for Delegated Authority Programs

Selectsys MGA BPO services support delegated authority programs by enforcing underwriting rules, maintaining clean policy documentation, producing accurate bordereaux, supporting carrier audits, and reducing operational and compliance risk.

Who MGA BPO Is Designed For

MGA BPO services are designed for MGAs managing delegated authority programs, specialty lines, and high transaction volumes where operational accuracy, speed, and compliance are critical to carrier relationships and long-term growth.

Why Selectsys for MGA BPO

  • Insurance-only BPO operations
  • Deep MGA and delegated authority experience
  • Proven scale across policy, accounting, and compliance
  • Integrated reporting and operational visibility
  • Long-term operational partnership model

Get Started with MGA BPO

Selectsys MGA BPO services help managing general agents scale production while maintaining underwriting discipline, accounting accuracy, and compliance.

We are a part of