Expert Insured (AMS) + Insurance BPO + RQB: A Complete Insurance Operations Ecosystem
In today’s insurance landscape, managing operations across policy servicing, quoting, and staffing has become a balancing act. Most MGAs, wholesalers, and carriers are juggling outdated AMS systems, fragmented quoting tools, and scattered offshore teams. The result? Bottlenecks, inconsistent service, and missed revenue.
But there’s a better model: the full-stack insurance ops ecosystem.
At Selectsys, we help organizations modernize their operations with a unified solution that brings together three essential components:
- A modern agency management platform (Expert Insured)
- A flexible, API-ready quoting system (RQB)
- Embedded, SLA-driven insurance BPO services (policy, rating, endorsements)
This all-in-one approach reduces complexity, boosts quote-to-bind ratios, and eliminates handoffs between disconnected vendors.
Why Full-Stack Matters in Insurance Ops
When operations are split across multiple vendors and platforms, productivity suffers:
- Underwriters waste time rekeying submissions
- Agents wait for turnaround on endorsements
- Managers chase between systems for reporting
- Staff is constantly retrained due to high churn
The Selectsys ecosystem solves all of that by combining people + platform + process—seamlessly.
What the Ecosystem Looks Like
Here’s how each component works together:
- RQB powers submissions, quoting, and carrier integration. It supports both API and manual intake.
- Expert Insured manages policy lifecycle, accounting, and reporting for MGAs and wholesalers.
- Our BPO teams work inside your systems—handling policy changes, certificates, endorsements, and more.
Together, they eliminate operational silos and keep your workflows moving—from submission to bind to renewal.
Not Ready to Migrate? We Work With What You Have.
Many clients start with us without making a full system switch. Whether you’re on:
- AMS360 or Sagitta
- PL Rating or Surefyre
- MGA Systems or a custom PAS
…we integrate directly into your stack and show results in 30 days or less.
In fact, if you’re comparing options:
- Read: Expert Insured vs MGA Systems
- Read: RQB vs Surefyre
- Read: RQB vs PL Rating
- Read: Selectsys Insurance BPO vs ResourcePro
These comparisons help you evaluate the full ecosystem vs. single-point solutions.
The Results Speak for Themselves
- Quote turnaround time: reduced by 70%
- Quoting volume: increased 3x with the same underwriting team
- Renewals: completed before expiration without backlog
- Servicing cost: reduced by up to 40%
Whether you handle general liability, workers’ comp, cyber, or commercial auto, our ecosystem adapts to your line of business.
Use Case: From Fragmented to Fully Integrated
Client: Regional MGA with 4 product lines
Before:
- Used a third-party rating tool for quoting
- Relied on internal staff for servicing
- Relied on a legacy AMS platform with limited reporting and no quoting integration
- Faced high seasonal backlog and staff strain
After:
- Replaced the third-party rating tool with RQB (real-time quoting + direct API integration with carriers)
- Migrated to Expert Insured for full policy lifecycle management
- Added two dedicated Selectsys Insurance BPO team members embedded in their AMS
Results:
- Quotes bound 2x faster
- Renewals became automated and trackable
- Submission-to-bind conversion improved by 50%
- Eliminated backlog and reduced internal staff overtime to zero
FAQs
Do I need to migrate my AMS to use Selectsys services?
No. You can use our BPO or RQB platform without switching your AMS. We support AMS360, Sagitta, MGA Systems, and others.
How does Selectsys BPO differ from vendors like ResourcePro?
We use a dedicated model—no shared pools. Our teams integrate with your workflows, tools, and service goals, acting like internal employees. See comparison
Can I keep using Surefyre or PL Rating with RQB?
Yes, but most clients replace them once they see the speed and customization RQB offers. We also support hybrid transitions.
How long does onboarding take?
We follow a 4D model: Discover, Document, Dry Run, Deliver. Most clients go live in 2–4 weeks.
What types of BPO tasks can Selectsys handle?
Quote prep, submissions, endorsements, COIs, renewals, data entry, download reconciliation, and full back-office policy support.
Final Thoughts
There’s no reason to manage quoting, servicing, and staffing across multiple disconnected tools. With Selectsys, you get a unified insurance operations stack—built for MGAs, carriers, and wholesalers.
We don’t just offer tools. We power your workflow.
Ready to build your own insurance ops ecosystem?
Schedule a discovery call and we’ll show you how to go from fragmented to full-stack in less than 30 days—whether you want quoting help, BPO, or a complete AMS transition.
