Now live: P&C insurance accounting for MGAs and wholesalers, plus AAIS commercial lines platforms.

Selectsys vs Patra: Lower-cost FTEs. Higher output. Sub-2-hour SLAs.

We are not data entry. Selectsys runs complex P&C operations inside your AMS including assistant underwriting, renewals, endorsements, audits, bordereaux, trust accounting, producer splits, and reconciliations with flat pricing and sub 2 hour SLAs.

About This Comparison

Selectsys delivers complex P&C execution including assistant underwriting and advanced accounting with flat pricing and sub 2 hour SLAs.

Patra focuses on seat based staffing where speed, quality, and scope depend on tiers and manual handoffs.

Selectsys is an advanced insurance BPO built for MGAs, wholesalers, and delegated carriers. Beyond COIs and endorsements, we handle assistant underwriting for complex lines, rating inputs, clearance, forms packaging, audits, bordereaux, trust accounting, producer and agency splits, carrier remittance reconciliation, and monthly close support. Work is completed inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals. Pricing is flat or per task. We do not use tiered levels.

Platform Level Comparison

CategorySelectsysPatra
Delivery modelFTE-based teams with automation, dashboards, and in-system executionTraditional offshore staffing
Cost efficiency30–40% lower cost per task through automation, SOPs, and batchingStandard FTE seat rates
SLA speedSub-2-hour SLA for COIs, endorsements, and priority renewalsTypically 6–24 hours depending on team
Quality controlDual QA, field-level audits, exception logs, and SLA variance trackingQA cadence varies by account
VisibilityPQIS control-tower dashboards with live SLA, backlog, accuracy, ownersStatic reports by email or spreadsheet
Systems and scopeWorks directly in AMS360, Applied Epic, Expert Insured, RQB, carrier portals, CRMWorks in client systems; workflows managed by email queues
AutomationGPT classification, AI OCR extraction, auto routing, timers, templatesManual queues with supervisor routing
OnboardingSOPs in 48 hours, pilot live in 7–10 business daysPaid onboarding and multi-week ramp
Scope and complexityComplex P&C including assistant underwriting, rating prep, clearance, forms assembly, audits, bordereaux, trust accounting, producer splits, remittancesCore back office tasks with escalation to higher levels for complex items
Pricing approachFlat pricing or transaction based with no tiersTiered seat pricing by level with markups for complex work
Accounting depthTrust accounting, producer splits, carrier remittance reconciliation, month end close supportBasic entry and trackers
Underwriting supportAssistant underwriting for P&C programs including appetite checks and submission packagingLimited support routed to higher priced tiers
SLA on core tasksSub 2 hour SLA on COIs and common endorsementsSLA depends on staffing and shift

Use Case Breakdown

SelectsysPatra
OutcomeGenerated inside AMS, sub-2-hour SLA, PQIS audit trailDelivered per queue; timing varies
EndorsementsEntered, verified, dual QA, closed under SLA with owner and timestampsEntered per SOP; QA cadence varies
RenewalsAutomated triggers, document chase, options prepared, exceptions flaggedCalendar lists and manual follow-ups
Carrier downloadsDaily pulls, auto match, exceptions escalatedHandled per schedule; matching may be manual
Audits and bordereauxEvidence collected, variances logged, outputs produced for carriers/MGAsProcess depends on client SOPs
Assistant underwritingClearance, appetite checks, rating inputs, forms packaging, submission assemblies
Advanced accountingTrust accounting, producer and agency splits, carrier remittance reconciliation, month end close, bordereaux outputs
Core servicingCOIs and endorsements under 2 hours, renewals with automated triggers, FNOL intake, daily carrier downloads with exception handling
Pricing and commercial policyFlat pricing with no tier upcharges for complex tasks

At-a-Glance Advantage

  • Speed - Sub-2-hour SLA on high-volume tasks
  • Cost - 30–40% lower cost per task
  • Quality - Dual QA and field audits reduce rework
  • Visibility - PQIS control tower with live SLA and accuracy
  • Control - In-system execution, no shared drives or offline work

FAQs

Closing Summary
If you want lower FTE pricing, higher efficiency, and reliable sub-2-hour SLAs with full transparency, choose Selectsys. You get automation-assisted teams, PQIS dashboards, and in-system execution. If you prefer a traditional staffing model with manual queues and periodic reports, choose Patra.

Disclaimer
All product names, company names, and trademarks are property of their respective owners. This comparison reflects typical delivery models and publicly available information. Actual features, pricing, SLAs, and results depend on scope, contract terms, and implementation.

If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.

If you want to understand how Selectsys replaces standalone tools and isolated outsourcing with a cohesive lifecycle model, the operating model page explains how the full stack works together.

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