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Selectsys vs Flatworld & WNS: Insurance-only BPO with sub 2 hour SLAs

We are not data entry. Selectsys runs complex P&C operations inside your AMS including assistant underwriting, renewals, endorsements, audits, bordereaux, trust accounting, producer splits, and reconciliations with flat pricing and sub 2 hour SLAs.

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About This Comparison

Selectsys delivers complex P&C execution including assistant underwriting and advanced accounting with flat pricing and sub 2 hour SLAs.

Flatworld and WNS focuses on seat based staffing where speed, quality, and scope depend on tiers and manual handoffs.

Selectsys is an advanced insurance BPO built for MGAs, wholesalers, and delegated carriers. Beyond COIs and endorsements, we handle assistant underwriting for complex lines, rating inputs, clearance, forms packaging, audits, bordereaux, trust accounting, producer and agency splits, carrier remittance reconciliation, and monthly close support. Work is completed inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals. Pricing is flat or per task. We do not use tiered levels.

Platform Level Comparison

Category Selectsys Flatworld/WNS
Industry focus 100 percent insurance for MGAs, wholesalers, carriers Multi-industry staffing
Execution model In-system delivery inside AMS360, Applied Epic, Expert Insured, RQB, carrier portals Email and spreadsheet trackers; external updates
Automation GPT classification, AI OCR, auto routing and timers Manual queues
SLA speed Sub 2 hour SLA for COIs, endorsements, priority renewals Often 12–48 hours depending on region and team
Quality and QA Dual QA, field-level audits, exception logs with RCA QA varies by account
Visibility PQIS dashboards with live SLA, backlog, accuracy, owner Periodic email or spreadsheet reporting
Tech stack Includes RQB, Expert Insured, AI OCR when enabled No proprietary insurance tech
Onboarding SOPs in 48 hours, pilot live in 7–10 business days Knowledge transition 3–6 weeks typical
Pricing model Transaction-based or flat monthly; 30–40 percent lower per-task via automation Hourly or FTE seat pricing
Security and controls SOC-oriented, MFA, IP allow lists, in-system execution, no local downloads VPN and tracker-based; controls vary
Scope and complexity Complex P&C including assistant underwriting, rating prep, clearance, forms assembly, audits, bordereaux, trust accounting, producer splits, remittances Core back office tasks with escalation to higher levels for complex items
Pricing approach Flat pricing or transaction based with no tiers Tiered seat pricing by level with markups for complex work
Accounting depth Trust accounting, producer splits, carrier remittance reconciliation, month end close support Basic entry and trackers
Underwriting support Assistant underwriting for P&C programs including appetite checks and submission packaging Limited support routed to higher priced tiers
SLA on core tasks Sub 2 hour SLA on COIs and common endorsements SLA depends on staffing and shift

Use Case Breakdown

Selectsys Flatworld/WNS
COIs Generated in AMS under 2 hours with PQIS audit Email request and spreadsheet tracker
Endorsements Entered, form generated, dual QA, closed to SLA Manual handoffs and variable QA
Renewals Auto triggers, doc chase, quote prep, exceptions flagged Calendar-driven; manual follow ups
Claims FNOL Intake, validation, carrier portal entry same day Email intake only
Downloads Daily pulls, auto match, exceptions resolved Per schedule; matching manual
Assistant underwriting Clearance, appetite checks, rating inputs, forms packaging, submission assemblies
Advanced accounting Trust accounting, producer and agency splits, carrier remittance reconciliation, month end close, bordereaux outputs
Core servicing COIs and endorsements under 2 hours, renewals with automated triggers, FNOL intake, daily carrier downloads with exception handling
Pricing and commercial policy Flat pricing with no tier upcharges for complex tasks

At-a-Glance Advantage

  • Speed - sub 2 hour SLAs on core tasks
  • Cost - 30–40 percent lower cost per task
  • Quality - dual QA and field audits reduce rework
  • Visibility - PQIS control tower with live SLA and accuracy
  • Control - in-system execution without spreadsheets

FAQs

MGAs, wholesalers, and delegated carriers needing complex P&C execution. We are not a data entry vendor.
Yes. We handle clearance, appetite checks, rating inputs, forms packaging, and submission assemblies for P&C programs.
We perform trust accounting, producer and agency splits, carrier remittance reconciliation, bordereaux, and monthly close support.
No. We use flat pricing or transaction-based pricing with no tier markups.
COIs and common endorsements complete in under 2 hours with PQIS-tracked ownership and audit trails.
Disclaimer
All product names, company names, and trademarks are property of their respective owners. This comparison reflects typical delivery models and publicly available information. Actual features, pricing, SLAs, and results depend on scope, contract terms, and implementation.

Recommended Next Steps

If you are comparing Flatworld or WNS with Selectsys, the pages below show how operations, systems, and automation work together rather than being treated as separate outsourcing functions.

If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.

If you want to understand how Selectsys replaces standalone tools and isolated outsourcing with a cohesive lifecycle model, the operating model page explains how the full stack works together.

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