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Selectsys vs Flatworld & WNS: Insurance-only BPO with sub 2 hour SLAs

Name: Selectsys
Address: US

We are not data entry. Selectsys runs complex P&C operations inside your AMS including assistant underwriting, renewals, endorsements, audits, bordereaux, trust accounting, producer splits, and reconciliations with flat pricing and sub 2 hour SLAs.

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About This Comparison

Selectsys delivers complex P&C execution including assistant underwriting and advanced accounting with flat pricing and sub 2 hour SLAs.

Flatworld and WNS focuses on seat based staffing where speed, quality, and scope depend on tiers and manual handoffs.

Selectsys is an advanced insurance BPO built for MGAs, wholesalers, and delegated carriers. Beyond COIs and endorsements, we handle assistant underwriting for complex lines, rating inputs, clearance, forms packaging, audits, bordereaux, trust accounting, producer and agency splits, carrier remittance reconciliation, and monthly close support. Work is completed inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals. Pricing is flat or per task. We do not use tiered levels.

Platform Level Comparison

Category	Selectsys	Flatworld/WNS
Industry focus	100 percent insurance for MGAs, wholesalers, carriers	Multi-industry staffing
Execution model	In-system delivery inside AMS360, Applied Epic, Expert Insured, RQB, carrier portals	Email and spreadsheet trackers; external updates
Automation	GPT classification, AI OCR, auto routing and timers	Manual queues
SLA speed	Sub 2 hour SLA for COIs, endorsements, priority renewals	Often 12–48 hours depending on region and team
Quality and QA	Dual QA, field-level audits, exception logs with RCA	QA varies by account
Visibility	PQIS dashboards with live SLA, backlog, accuracy, owner	Periodic email or spreadsheet reporting
Tech stack	Includes RQB, Expert Insured, AI OCR when enabled	No proprietary insurance tech
Onboarding	SOPs in 48 hours, pilot live in 7–10 business days	Knowledge transition 3–6 weeks typical
Pricing model	Transaction-based or flat monthly; 30–40 percent lower per-task via automation	Hourly or FTE seat pricing
Security and controls	SOC-oriented, MFA, IP allow lists, in-system execution, no local downloads	VPN and tracker-based; controls vary
Scope and complexity	Complex P&C including assistant underwriting, rating prep, clearance, forms assembly, audits, bordereaux, trust accounting, producer splits, remittances	Core back office tasks with escalation to higher levels for complex items
Pricing approach	Flat pricing or transaction based with no tiers	Tiered seat pricing by level with markups for complex work
Accounting depth	Trust accounting, producer splits, carrier remittance reconciliation, month end close support	Basic entry and trackers
Underwriting support	Assistant underwriting for P&C programs including appetite checks and submission packaging	Limited support routed to higher priced tiers
SLA on core tasks	Sub 2 hour SLA on COIs and common endorsements	SLA depends on staffing and shift

Use Case Breakdown

	Selectsys	Flatworld/WNS
COIs	Generated in AMS under 2 hours with PQIS audit	Email request and spreadsheet tracker
Endorsements	Entered, form generated, dual QA, closed to SLA	Manual handoffs and variable QA
Renewals	Auto triggers, doc chase, quote prep, exceptions flagged	Calendar-driven; manual follow ups
Claims FNOL	Intake, validation, carrier portal entry same day	Email intake only
Downloads	Daily pulls, auto match, exceptions resolved	Per schedule; matching manual
Assistant underwriting	Clearance, appetite checks, rating inputs, forms packaging, submission assemblies
Advanced accounting	Trust accounting, producer and agency splits, carrier remittance reconciliation, month end close, bordereaux outputs
Core servicing	COIs and endorsements under 2 hours, renewals with automated triggers, FNOL intake, daily carrier downloads with exception handling
Pricing and commercial policy	Flat pricing with no tier upcharges for complex tasks

At-a-Glance Advantage

Speed - sub 2 hour SLAs on core tasks
Cost - 30–40 percent lower cost per task
Quality - dual QA and field audits reduce rework
Visibility - PQIS control tower with live SLA and accuracy
Control - in-system execution without spreadsheets

FAQs

Who are you built for

MGAs, wholesalers, and delegated carriers needing complex P&C execution. We are not a data entry vendor.

Do you really do assistant underwriting

Yes. We handle clearance, appetite checks, rating inputs, forms packaging, and submission assemblies for P&C programs.

How deep is your accounting

We perform trust accounting, producer and agency splits, carrier remittance reconciliation, bordereaux, and monthly close support.

Do you use tiered levels and charge more for complex tasks

No. We use flat pricing or transaction-based pricing with no tier markups.

What SLAs do you meet

COIs and common endorsements complete in under 2 hours with PQIS-tracked ownership and audit trails.

Disclaimer
All product names, company names, and trademarks are property of their respective owners. This comparison reflects typical delivery models and publicly available information. Actual features, pricing, SLAs, and results depend on scope, contract terms, and implementation.

Recommended Next Steps

If you are comparing Flatworld or WNS with Selectsys, the pages below show how operations, systems, and automation work together rather than being treated as separate outsourcing functions.

If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.

If you want to understand how Selectsys replaces standalone tools and isolated outsourcing with a cohesive lifecycle model, the operating model page explains how the full stack works together.