Agency Management Systems
Quote & Bind Platforms
BPO Services
Embedded teams. AI-powered workflows. Full-cycle execution for MGAs, wholesalers, and carriers.
Scaling insurance operations isn’t about adding people - it’s about execution. Selectsys BPO embeds trained teams inside your systems to handle every part of the policy lifecycle: quoting, COIs, endorsements, renewals, audits, and more.
With real-time dashboards, defined SLAs, and optional AI automation, we give you scale, accuracy, and visibility - without compromising compliance or control.
Selectsys delivers Insurance BPO services powered by AI-powered workflows and integrated platform capabilities. Key offerings include Underwriting support, COIs, and FNOL intake, ensuring faster, more accurate insurance operations.
GPT + OCR triage emails and documents, auto-route tasks, and pre-populate fields before a human touches the work, cutting 40–60% of manual lag.
We execute directly in AMS360, Applied Epic, Expert Insured, RQB, and carrier portals. Every action is auditable and visible on your side.
COIs, endorsements, and routine admin complete within hours, not days, with dual QA and dashboards.
If an assigned resource is unavailable, trained backups step in automatically. You are not billed for downtime, ever.
Flat monthly or workflow pricing tied to delivered execution, not per FTE seat time.
These case studies and blogs show how AI-powered intake and automation are transforming traditional insurance BPO:
Looking for ways to bridge the underwriting talent gap? Read how our embedded BPO teams help MGAs overcome the skilled labor shortage.
Real-world examples of how MGAs, wholesalers, and carriers scale operations with Selectsys BPO support.
A national broker offloaded COIs, audits, and endorsements with a dedicated Selectsys team, cutting backlog by 75%.
One MGA doubled submission volume during Q4 without hiring-thanks to Selectsys BPO's flexible capacity.
A wholesaler struggling with 2-week delays moved to same-day turnaround on quotes and renewals within 30 days of onboarding.
A carrier with compliance issues used Selectsys to embed QA-audited BPO staff, reducing SLA breaches by 60% in 90 days.
Hear directly from industry leaders about their experience working with Selectsys BPO teams and technology solutions.
DeChelle Summers, COO Rebecca Taub, Operations Manager
"It is so easy for Selectsys to onboard new work! We have yet to have a problem. Everything always seems to go quite smoothly."
Pat Scanlon, Partner Pat Ryder, Partner
"I believe Selectsys is probably one of the most vital pieces of our business! We just find that the way they go about their business is second to none."
At Selectsys, Insurance BPO isn’t one-size-fits-all. We deliver specialized outsourcing solutions for every part of the policy lifecycle. Whether you need Underwriting Support Outsourcing, Policy Administration BPO, Claims Processing Outsourcing, or Back-Office Support, our embedded teams work directly in your AMS to provide fast, accurate, and scalable execution.
Get 30-40% cost savings, faster execution, and audit-ready operations - without changing your AMS.