FNOL (First Notice of Loss) Support for Insurance Agencies and MGAs

24/7 claims intake, tracking, and documentation-so your team never misses a beat.

When a claim hits, your response time matters. Selectsys provides professional FNOL intake and tracking services-available 24/7 to log, route, and document losses in real time.

We monitor email, online forms, and carrier systems for inbound loss reports. Once received, we document all details inside your AMS (AMS360, Epic, Sagitta, Expert Insured, etc.), notify the appropriate team, and follow up with the insured or carrier as needed.

Whether you’re handling high-frequency claims or just need after-hours coverage, we’ve got you covered.

What We Handle

24/7 monitoring of FNOL intake channels (email, forms, portals)
Logging incident details inside AMS360, Epic, or custom systems
Validating completeness of loss info (time, location, contact, policy #)
Attaching supporting documents (photos, police reports, etc.)
Assigning claims to carriers, TPAs, or in-house adjusters
Generating notification forms or letters
Sending status updates and follow-up reminders
Flagging red flags or missing data for QA review

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Storm season was chaos. Selectsys brought order.

- P. Singh, Bookkeeping Lead

Best claims intake support I’ve seen in 20 years.

- N. Kapoor, Account Manager

We never miss a claim anymore. Their team is fast and thorough.

- K. Allen, Systems Admin

After using them for renewals, FNOL was a natural next step.

- R. Kim, Agency Admin

FNOL used to be a black hole. Now it’s a process.

- J. Torres, Claims Ops Manager

FAQ's

Is this integrated into other workflows?

Yes. Many clients combine FNOL with submission or download support.

Can you attach audio or voicemail messages?

Yes. If sent as files, we log them in the claim record.

Do you notify our team when a claim comes in?

Yes. We can send real-time alerts or create tasks in your system.

FNOL Support Services By Location