AMS360 and Epic vs Expert Insured: What You’re Gaining (and Losing)

If your operation runs on AMS360 or Applied Epic, you already know their strengths – and their limits.
They’re dependable for retail agencies – but they weren’t built for modern MGAs, wholesalers, or delegated carriers who need quoting speed, automation, and BPO integration.

Expert Insured (EI) is that next-generation system – a cloud-native AMS designed to manage quoting, issuance, servicing, accounting, and AI-enabled operations in one connected platform.

Learn more → Expert Insured Platform Overview

1. Overview: The DNA of Each System

Feature	AMS360	Applied Epic	Expert Insured (EI)
Legacy design	Yes	Yes	Cloud-native
Quoting built-in	–	–	Integrated with RQB
Endorsements + COIs native	Partial	Add-ons	Included
Accounting module	Add-on	–	Full GL built-in
BPO or AI-ready	–	–	Native
Setup timeline	3-6 months	6-9 months	2-4 weeks
Pricing structure	Per-User	Tiered users	Flat rate (all-in)

AMS360 and Epic were built in an era when speed and API connectivity weren’t mission-critical.
EI was designed for today – where every workflow – from quoting to reconciliation – must run inside one system.

2. What You Gain with Expert Insured

• Rapid onboarding: Go live in 2-4 weeks instead of months.
• Unified operations: Quoting, issuance, renewals, and accounting – all in one platform.
• Lower cost: Flat-rate pricing with no per-user fees.
• AI & BPO handoff: Automatic routing for endorsements, COIs, audits, and renewals.
• Visibility: Live dashboards and full audit logs by user and task.
• Carrier flexibility: Built-in multi-carrier support and delegated authority controls.

You stop juggling systems – and start running operations that scale.

3. Where Legacy AMS Still Works (and Where It Doesn’t)

Area	Still Strong in AMS360/Epic	Where It Falls Short
Personal Lines Agencies	Ideal fit	Not built for MGA volume or complexity
Training Availability	Broad ecosystem	Outdated UX and config delays
LOB Variety	Solid retail coverage	Limited APIs and no carrier rating integration
Renewals	Manual reminders	No AI triggers or quote prep automation
Endorsements	Form-based	No real-time tracking or BPO integration

Legacy AMS platforms excel at static record-keeping.
Expert Insured excels at live operations.

4. Case Study: Mid-Sized MGA Migrating to Expert Insured

Metric	AMS360 / Epic	Expert Insured (EI)
Time to onboard new user	2-3 weeks	1-2 days
COI turnaround	10-24 hours	1-3 hours (auto-routed)
Renewal prep per policy	1-2 weeks	Auto-triggered at 90/60/30
Quote submission	Manual upload	API push via RQB
Accounting reconciliation	External sync	Built-in GL with audit trail

After migration, the MGA cut processing time by 40% and reduced manual entry by over 60%.
Their entire renewal cycle now runs automatically inside EI.

5. Start Small, Scale Fast

Expert Insured lets you transition gradually – one workflow at a time:

• Start with one LOB (e.g., WC or Commercial Auto)
• Add one team or office
• Automate COIs, endorsements, or renewals first

No need for a rip-and-replace migration.
Prove ROI on a pilot and expand on your timeline.

6. Why EI Is the Next Step After AMS360 and Epic

• Cloud-native architecture: Built for speed and remote access.
• RQB integration: Real quoting, not just record-keeping.
• Accounting built-in: Eliminates third-party modules.
• Automation ready: AI intake + BPO handoff.
• Flat-rate pricing: Predictable cost, no user licenses.
• Fast deployment: 2–4 weeks to go-live.

See the side-by-side comparison → Expert Insured vs AMS360 and Epic

FAQs

Can we migrate from AMS360 or Epic in phases?
Yes. You can move one LOB, region, or workflow at a time without disruption.

Is Expert Insured cloud-based?
Yes. Hosted on Azure with SOC-2 controls, MFA, and IP restrictions for security.

Can we integrate EI with our CRM or carrier portals?
Yes. EI offers open APIs and direct carrier hooks for seamless data exchange.

How long does onboarding take?
Typically 2-4 weeks for initial setup and training.

Why Operations Leaders Choose Expert Insured

• One system for quoting, binding, servicing, and accounting
• Faster SLA execution and real-time reporting
• Purpose-built for MGAs and delegated carriers
• No tiered licenses or hidden fees
• Ready for AI automation and Selectsys BPO integration

Ready to See It in Action?

Stop paying per user for legacy AMS platforms that weren’t built for speed.
Switch to Expert Insured – one system, flat pricing, and built-in quoting ready for scale.

Request a Demo • Start a Pilot

Disclaimer

This article is for informational purposes only. Comparisons are based on publicly available information and typical industry configurations. All product names and trademarks belong to their respective owners and do not imply endorsement or affiliation.