AMS360 and Epic vs Expert Insured: What You’re Gaining (and Losing)
You’ve likely built your operation around AMS360 or Applied Epic. They’re familiar. They’re common. But they were never designed for today’s speed, quoting demands, or BPO integration.
If you’re looking at Expert Insured (EI) and wondering if it’s worth the switch-this breakdown is for you.
1. Overview: The DNA of Each System
| Feature | AMS360 | Applied Epic | Expert Insured (EI) |
| Legacy design | Yes | Yes | Cloud-native |
| Quoting built-in | – | – | RQB-integrated |
| Endorsements + COIs native | Partial | With add-ons | Included |
| Accounting module | Add-on | – | Full GL built-in |
| BPO or AI-ready | – | – | Native |
| Setup timeline | 3–6 months | 6–9 months | 2–4 weeks |
| Pricing structure | User-based | Tiered users | Flat rate (all-in) |
2. What You Gain with Expert Insured
- Faster onboarding
- Single system for quoting, issuance, renewals, and accounting
- Lower cost per user (flat rate)
- AI & BPO handoff for endorsements, audits, COIs
- Real-time dashboards + audit trails
- Carrier/underwriter flexibility built in
You stop jumping between systems. You start focusing on output.
3. Where Legacy AMS Still Works (and Where It Doesn’t)
| Area | Still Strong in AMS360/Epic | Where It Falls Short |
| Personal lines agency use | Yes | Commercial MGA scaling |
| Training availability | Widespread | Outdated UX + slow config |
| LOB variety | Solid | Weak API support + quoting gaps |
| Renewals | Manual calendar flags | No AI triggers, no quote prep |
| Endorsements | Form-based | No task tracking, no BPO tie-in |
4. Real Use Case: Mid-Sized MGA Migrating to EI
| Metric | AMS360/Epic | Expert Insured |
| Time to onboard new user | 2-3 weeks | 1-2 days |
| Time to generate COI | 10-24 hours | 1-3 hours (auto-routed) |
| Renewal prep per policy | 1-2 weeks | Auto-triggered at 90/60/30 |
| Quotes pushed via API | Manual upload | Direct push via RQB |
| Accounting reconciliation | External sync | Built-in GL + logs |
5. Want to Start Small? No Problem.
With EI, you can start with:
- One LOB (like WC or Auto)
- One team or office
- One workflow (COIs, endorsements, renewals)
No need to rip and replace. You prove it works, then scale.
Still paying user-by-user for legacy AMS that wasn’t built for speed?
Try Expert Insured. One system. Flat pricing. Built-in quoting.
And BPO-ready out of the box.
FAQ
Can we migrate from Epic or AMS360 in phases?
Yes. You can move one LOB, one region, or one workflow at a time.
Is EI cloud-based?
Yes. Hosted on Azure. MFA, IP-restricted, SOC-compliant, fast.
Can we integrate EI with our CRM or carrier portals?
Yes. Open APIs and direct hooks are available.
