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Insurance Payments

Insurance Payment Infrastructure for MGAs, Wholesalers, and Carriers

CoverPay is our insurance-native payment infrastructure for premium collection by Card and ACH, payment tracking and reconciliation. Agents can pay directly or securely request payment from the insured. For a dedicated payments platform built for MGAs, wholesalers, carriers, and agencies, visit CoverPay.

As part of the broader platform architecture of Selectsys, CoverPay serves as the payment infrastructure layer across rating, policy administration, and accounting operations.

Unified Insurance Payment API

CoverPay provides a single insurance payment API for all payment operations:

  • Process premium payments
  • Raise refund requests
  • Apply adjustments
  • Retrieve transaction status
  • Trigger configurable webhooks

Built to connect across the Selectsys platform:

For organizations evaluating a dedicated Insurance Payment API the system centralizes payment logic across collection, retries and reporting. Today that runs through the payment API, outbound webhooks and the Expert Insured invoice integration.

Insurance Payment Infrastructure Resources

Insurance payment platforms allow insurers and MGAs to collect premium by Card and ACH, track payment activity, and reconcile payment transactions.

Premium Collection by Card and ACH

Premium is collected against an invoice or a payment request, before or after issuance.

CoverPay collects premium with:

  • Card and ACH payment methods
  • Payment requests sent to the party who owes
  • Down payment and full-pay collection
  • Convenience fee applied by payment method
  • Receipt and payment status on every transaction

Full functionality: Insurance Payment Processing Platform

Request Payment from Insured

The agent does not have to hold the insured's card or bank details to get the premium in.

The last mile of premium collection:

  • The MGA or wholesaler sends the payment request to the agent
  • The agent can pay now, or request payment from the insured
  • The insured enters their own Card or ACH information and pays
  • No separate CoverPay subscription for the agent
  • No separate payment setup for the agent

Help your agents collect faster, so you get paid faster.

Payment Tracking and Reconciliation Support

Collected premium only helps once the finance team can see it and account for it.

CoverPay keeps payment activity visible:

  • Payment status from request through receipt
  • Transaction history and audit trail
  • Reporting screens and transaction logs
  • Payment, schedule and transaction records for reconciliation
  • Hand-off to Premium Accounting for the subledger and GL

Failed Payment Retry Automation

Manual follow-up on failed payments creates operational risk.

CoverPay includes configurable retry policies:

  • Retry attempt limits
  • Configurable backoff and retry intervals
  • Automatic re-charge on the saved payment profile
  • Email and webhook notification on payment events
  • A failed payments screen for manual follow-up

Technical overview: Insurance Payment Retry Automation

Adjustments, Refunds and Audit Trail

Premium amounts change after a payment plan is created, and the payment record has to keep up.

CoverPay handles:

  • Additional charges and payment adjustments
  • Refund requests raised against a payment
  • Void on a transaction that has not settled
  • Transaction and service-log audit trail

Deep dive: Payment Adjustments and Refunds

Installment Billing

Where a program collects premium over time rather than in one transaction.

CoverPay includes a built-in installment engine that enables:

  • Down payment collection on the first charge
  • Automated installment schedules
  • Due-date based charging
  • Schedule and payment status tracking
  • Partially paid and overdue status roll-up

Full functionality: Insurance Installment Billing Software

Request Payment from Insured

Most premium stalls in the last mile, between the agent and the money. CoverPay lets the agent hand the payment to the person who owes it without touching their card or bank details.

MGA or wholesaler

Sends the payment request.

Agent or broker

Receives the request.

Pay now or request insured payment

The agent pays by Card or ACH, or requests payment from the insured.

Insured pays securely

Card or ACH information entered by the insured.

Premium collected

Tracked through to reconciliation.

What the agent does not need:

  • A separate CoverPay subscription
  • A separate payment setup
  • To handle the insured’s Card or ACH information

What it changes:

  • Fewer payments waiting on a card read over the phone
  • Fewer agents fronting the premium
  • Help your agents collect faster, so you get paid faster

Operational Admin Portal

In addition to API functionality, CoverPay includes a full administrative interface:

  • Real-time dashboard
  • Payment configuration
  • Payment method controls
  • Transaction tracking
  • Refund request & adjustment tools
  • Reports & logs
  • Webhook configuration
  • Retry policy management

This provides finance and operations teams with direct oversight of premium collection.

Platform Ecosystem Integration

Within the Selectsys platform structure:

  • RQB handles underwriting and bind
  • AMS manages policy lifecycle
  • Premium Accounting manages trust and reconciliation
  • AI automates workflows
  • CoverPay collects and orchestrates payments

This layered structure positions CoverPay as core infrastructure, not a standalone billing add-on.
Platform overview: Platform

Built for Insurance Organizations

CoverPay supports:

  • Managing General Agents
  • Insurance Wholesalers
  • Property and Casualty Carriers
  • Program Administrators
  • Specialty Underwriters

Use cases include:

  • Direct bill
  • Agency bill
  • Hybrid billing structures
  • Multi-carrier program environments

Modern insurance organizations require payment infrastructure built around underwriting and policy complexity. Request a technical walkthrough of CoverPay to evaluate API integration, premium collection, payment requests to the insured, retry configuration and reconciliation support.

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