Selectsys vs StaffBoom: Outcomes, Not Just Offshore Seats

StaffBoom focuses on staffing capacity. Selectsys delivers outcomes, AI intake, embedded execution inside your AMS, and sub-4-hour SLAs for COIs, endorsements, renewals, and more.

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About StaffBoom

StaffBoom provides offshore staffing services for insurance agencies and related businesses. Their strength is adding trained people for back-office tasks. The approach is primarily seat-based and process-driven, often relying on email queues, trackers, and client-provided SOPs.

How Selectsys Differs

Automation-First

GPT routing + AI OCR classify emails, extract fields, and auto-create tasks, so execution starts instantly, not after manual triage.

System-Native Delivery

Work is performed inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals, no spreadsheets or offline work.

SLA Speed

COIs and endorsements target sub-4-hour completion with real-time dashboards and field-level QA.

Controls & Compliance

SOC-2 oriented processes, MFA, IP allowlisting, and in-system execution. You retain visibility and auditability.

Unlike staffing-only models, Selectsys provides Insurance BPO services powered by automation-first workflows and integrated platform capabilities.

Selectsys vs StaffBoom: Side-by-Side Comparison

Category Selectsys StaffBoom
Operating Model AI-Driven BPO + Embedded Ops + Tech Stack Offshore staffing model
Task Intake & Routing GPT + OCR auto-triage and routing Email / tracker queues
Execution Method System-native in AMS/portals Staff execute per SOPs
Execution Speed Sub-4-hour SLA on standard tasks Varies by seat/team
Tech Stack RQB, Expert Insured, AI OCR included No proprietary platform
AMS Integration AMS360, Epic, Expert Insured, RQB Staff logins / training
QA & Reporting Dual QA, live dashboards, audit logs Manual status updates
Compliance & Controls SOC-2 oriented, MFA, IP allowlist, no downloads VPN / process-driven controls
Billing Model Transaction-based / flat monthly; 30–40% lower per-task via automation FTE/seat-based
Pilot Free 30-day pilot Varies
Best Fit MGAs, wholesalers, delegated carriers Agencies needing extra hands

Real Workflows, Measurable Outcomes

Workflow Selectsys Method
COIs Generated inside AMS with form logic; dual QA; delivered in 2–4 hours
Endorsements Entered in AMS/EI; forms generated; carrier notified; audit trail logged
Renewals Email/portal intake auto-classified; quote prep triggered; follow-ups tracked
FNOL Intake Claim captured, validated, submitted to carrier portal with references
Carrier Downloads Documents matched daily to accounts/policies; exceptions surfaced

Typical outcomes: sub-4-hour SLAs on COIs/endorsements, 20–35% lower per-task cost, and full field-level audit trails.

What Switching Looks Like

  • Pick a pilot workflow (COIs or endorsements)
  • We document SOPs and configure credentials
  • Side-by-side dry run to validate speed/accuracy
  • Go live with dashboards and QA
  • Expand to renewals, FNOL, or downloads

No platform switch. No disruption. No long-term commitment.

FAQs: Selectsys vs StaffBoom

StaffBoom focuses on offshore staffing. Selectsys combines automation, embedded execution inside your AMS, and real-time SLA dashboards to deliver outcomes faster and with more control.
On a per-task basis, often yes. Transaction-based billing and automation reduce idle time and rework, typically lowering per-task cost by 30–40% while improving turnaround and quality.
No. Selectsys works natively inside AMS360, Applied Epic, Expert Insured, RQB, and carrier portals, no platform change required.
Yes. Most clients start with a low-risk pilot (e.g., COIs or endorsements), validate SLA/quality, and then phase workflows over.
Pilots typically go live in 7–10 business days. We document SOPs, configure credentials, run a dry run, then move to production with dashboards and QA.
We operate with SOC-2 oriented processes, MFA, IP allowlisting, audit logs, and in-system execution (no local downloads), preserving control and visibility.
SOC 2 Certified

Choose Outcomes, Not Just Offshore Agents

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