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Expert Insured vs BindHQ: Execution platform vs broker CRM

Expert Insured runs quoting, policy administration, endorsements, renewals, billing, and certificates in one system. BindHQ focuses on pipeline and sales CRM for brokers.

Both Expert Insured and BindHQ serve MGAs and wholesalers who want a modern agency management system (AMS) built for speed, automation, and growth.

While both platforms simplify quoting and policy operations, they differ in depth, integrations, and operational flexibility.

This page compares the two systems so you can decide which fits your MGA or program launch best.

Platform Level Comparison

FeatureExpert Insured (Selectsys)BindHQ
Core FocusFull Quote → Issue → Service platform for MGAs, carriers, and wholesalersWeb-based AMS for MGAs and wholesale brokers
DeploymentCloud-native, SOC-compliant on AzureCloud-based SaaS
Implementation TimeWeeksWeeks
Best ForMGAs, delegated programs, and carriers who need integrated tech + opsMGAs and brokers looking for a lightweight AMS
Integration ModelAPI-driven with RQB rating, EI AMS, and BPO PodsOpen API with limited third-party integrations
Operations LayerBuilt-in through Selectsys BPO PodsNo direct operations support

Speed to Market

Expert Insured: is designed to help MGAs and carriers launch new programs fast. The Starter Package combines RQB (multi-carrier rating), Expert Insured (policy administration), and Selectsys Pods (operations) into a single setup. Go live in weeks and expand as you onboard new carriers or lines.

BindHQ: offers quick deployment as well but focuses more on agency workflows than delegated authority. It provides a clean interface but may require additional configuration for rating and carrier API integrations.

Verdict: Both are fast to implement, but Expert Insured offers more out-of-the-box connections for carriers and program launches.

Quoting and Rating

Expert Insured: integrates directly with RQB (Rate • Quote • Bind) to enable multi-carrier, multi-LOB quoting in real time. You can define appetite rules, class codes, and underwriting guidelines without rekeying data. Carrier connections and APIs are ready for delegated programs and program administrators.

BindHQ: supports quote and submission tracking but relies on external systems or manual entry for carrier rating. It works well for agencies submitting to specific markets but is less suited for multi-carrier API workflows.

Verdict: Expert Insured provides stronger quoting automation and carrier connectivity for delegated programs.

Policy Administration and Forms

Expert Insured: includes a full policy administration system that manages endorsements, renewals, cancellations, and accounting. The Forms Engine automates policy and endorsement document generation and connects with AI Assist to ensure accuracy and audit readiness.

BindHQ: focuses on agency document management and client servicing but does not include a dedicated forms automation engine at the same depth as Expert Insured.

Verdict: Expert Insured offers a more complete policy lifecycle solution for MGAs and carriers that issue directly on behalf of partners.

Operations and Scalability

Expert Insured: pairs technology with trained operations through Selectsys BPO Pods.
Each pod works inside the AMS to manage COIs, renewals, audits, endorsements, and claims intake.
This hybrid model gives MGAs instant operational scalability without adding headcount.

BindHQ: provides strong user-level workflow management but requires the MGA to handle operations internally or through separate vendors.

Verdict: Expert Insured provides technology and execution in one ecosystem, ideal for MGAs planning to scale quickly.

Analytics and Reporting

Expert Insured: includes built-in dashboards that measure cycle time, hit ratio, SLA compliance, and Policy Quality Index (PQI).
This data connects across RQB, EI, and Pods to give a single view of performance.

BindHQ: provides reporting on production and pipeline but focuses more on sales and account tracking metrics.

Verdict: Expert Insured delivers broader operational analytics suited for delegated carrier reporting and compliance.

Security and Compliance

Expert Insured: is hosted on Azure with full SOC compliance, encrypted data storage, and role-based access.
It is built for MGAs and carriers that must meet regulatory and audit requirements.

BindHQ: is cloud-based and secure but does not publish SOC or ISO compliance details.

Verdict: Expert Insured offers stronger enterprise-grade security and audit infrastructure.

When to Choose Each

Choose Expert Insured if you:

  • Need a unified Quote → Issue → Service platform
  • Manage delegated authority or multiple carriers
  • Want to pair technology with outsourced operations
  • Value compliance, analytics, and carrier audit readiness

Choose BindHQ if you:

  • Operate a small MGA or wholesale brokerage
  • Need a simple cloud AMS for document and client tracking
  • Prefer to manage rating and operations separately

Key Takeaway

Both platforms modernize insurance operations, but Expert Insured goes further by combining rating, policy administration, analytics, and operations into one continuous system. It is built for MGAs, carriers, and wholesalers that need to launch programs quickly and maintain control as they scale.

BindHQ: remains a good choice for smaller firms looking for a lighter AMS with simple workflows.

Related Resources

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Related Insights on MGA Execution vs CRM Tools

Why Expert Insured Is the Right Platform for MGAs - Not Just Brokers  to explore how traditional broker CRMs like BindHQ fall short on execution, billing, and endorsements.

From CRM to Execution: How MGAs Are Moving Beyond BindHQ to see why leading MGAs are replacing CRM-only tools with purpose-built policy servicing platforms.

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