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Safe AI in P&C Ops: Guardrails, QC and Maker‑Checker

AI should make work faster, not riskier. Use this guardrail stack to keep your regulators and customers happy.

Guardrail Stack

  • Scope limits and deterministic gates
  • Confidence thresholds with fallbacks to human review
  • Redaction/PII detection and secure storage by policy

QC That Sticks

  • Critical field sampling with acceptance criteria (≥99% target)
  • Error taxonomy (critical/major/minor) and remediation owners
  • Monthly controls attestation with evidence packs

Approvals & Auditability

  • Maker checker on monetary or material updates
  • Activity logs: who/what/when; immutable change history
  • Attestation dashboards for leadership and audits

AI Assisted BPO AI Triage

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FAQs

How do you stop AI from inventing data?
We don’t accept it blindly: low confidence routes to humans; rules validate structure; maker, checker requires approval on sensitive changes.

Is my data safe?
Yes, encryption in transit/at rest, role-based access, and audit trails are standard. PII redaction is available where needed.

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