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Resource Pro vs Staff Boom vs Selectsys: The 2025 Insurance BPO Comparison

Insurance carriers, brokers, and MGAs face a crowded BPO market. Resource Pro offers scale. Staff Boom offers offshore staffing. But Selectsys combines automation, compliance, and managed outcomes that neither competitor delivers.

Key Dimensions Compared

  • Compliance: Selectsys = SOC-2 ready; Resource Pro = ISO; Staff Boom = minimal.
  • Speed: Selectsys onboarding = 7–14 days; Resource Pro = 30–45 days; Staff Boom = 30–45 days.
  • Model: Selectsys = Managed BPO + AI; Resource Pro = legacy offshore; Staff Boom = staffing only.
  • Pricing: Selectsys = transparent flat-rate; Resource Pro/Staff Boom = variable, opaque.

3-Way Comparison

FeatureResource ProStaff BoomSelectsys
Onboarding30–45+ days30–45 days7–14 days
ModelLegacy offshoreOffshore staffingManaged BPO + AI
ComplianceISOMinimalSOC-2 ready
PricingQuote-onlyVariableFlat-rate, transparent
AutomationLimitedNoneAI-driven workflows

Case Example — Carrier

A carrier reduced processing errors by 60% after leaving Resource Pro and Staff Boom for Selectsys.

FAQs — Resource Pro vs Staff Boom vs Selectsys

Which provider onboards fastest?
Selectsys: 7–14 days, vs 30–45 for Resource Pro and Staff Boom.

Which provider is most compliant?
Selectsys: SOC-2 ready, stronger than Resource Pro’s ISO-only or Staff Boom’s minimal framework.

Does Selectsys publish pricing?
Yes. Flat-rate models are published. The others rely on opaque quotes.

Which provider uses automation?
Only Selectsys embeds AI workflows for intake, underwriting, and COIs.

Who owns SLA responsibility?
Selectsys manages outcomes. Resource Pro and Staff Boom shift responsibility to clients.

Customer Reviews

We compared all three, and Selectsys was the only one that gave us compliance + automation.
— K.M., Chief Operating Officer, Regional Carrier

Resource Pro was slow, Staff Boom lacked structure. Selectsys combined agility with managed delivery.
— R.H., VP of Operations, MGA

We were live in two weeks with Selectsys. Resource Pro quoted six weeks.
— J.R., Chief Executive Officer, Broker

SOC-2 compliance mattered to us. Selectsys was the clear winner.
— M.C., Risk Manager

Transparent pricing made Selectsys easy to sell internally.
— S.P., Chief Financial Officer, Carrier

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