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Both Expert Insured and Vertafore’s AIM / AMS360 platforms are well-known names in agency management systems (AMS). However, they were built for different purposes.
Vertafore’s products evolved for retail agencies, while Expert Insured was created for MGAs, carriers, and wholesalers managing delegated authority programs.
This comparison outlines where each platform performs best so you can choose the system that aligns with your operating model.
| Feature | Expert Insured (Selectsys) | Vertafore AIM / AMS360 |
|---|---|---|
| Core Focus | MGA, carrier, and wholesaler programs | Retail and commercial insurance agencies |
| Deployment | Cloud-native, SOC-compliant on Azure | Cloud-hosted and desktop hybrid |
| Implementation Time | Weeks | Months |
| Best For | MGAs, delegated carriers, and program administrators | Retail agencies managing client accounts |
| Integration Model | API-first with RQB rating, forms engine, and BPO Pods | Integrates with limited rating and accounting systems |
| Operations Layer | Built-in via Selectsys BPO Pods | Requires external staff or partners for servicing |
Expert Insured: was designed for MGAs that manage underwriting, policy issuance, and servicing directly with carrier partners. It supports delegated authority workflows, bordereaux reporting, and program management inside one connected platform.
Vertafore AIM / AMS360: provides robust CRM and accounting functionality for retail agencies but is not optimized for delegated authority or carrier-facing operations.
Verdict: Expert Insured is purpose-built for MGAs and delegated carriers, while AIM / AMS360 are better suited for agency management and bookkeeping.
Expert Insured: focuses on fast onboarding through the Starter Package, combining quoting, policy administration, and operations in one environment.
Typical implementation time is measured in weeks, not months, making it ideal for new program launches or MGA spin-ups.
Vertafore AIM / AMS360: implementations are more extensive, often requiring custom configuration, integration setup, and migration assistance.
That process can take several months.
Verdict: Expert Insured delivers faster time to market for MGAs building new programs.
Expert Insured: connects directly with RQB (Rate • Quote • Bind) to support multi-carrier quoting, appetite rules, and API-driven rating.
It eliminates duplicate entry and gives real-time access to underwriting decisions.
Vertafore AIM / AMS360: integrates with select rating engines for personal and small commercial lines but typically requires manual steps for MGA or wholesale operations.
Verdict: Expert Insured offers stronger quoting automation and carrier connectivity for program administrators.
Expert Insured: includes full policy lifecycle management: issuance, endorsements, renewals, cancellations, and accounting.
The integrated Forms Engine automatically generates policy documents, endorsements, and audit packets.
Vertafore AIM / AMS360: provides document and client tracking but was not designed to issue policies or generate forms under delegated authority.
Verdict: Expert Insured provides a complete policy administration system suited for MGAs and delegated programs.
Expert Insured: scales beyond technology by including Selectsys BPO Pods — dedicated insurance-trained teams who execute renewals, COIs, audits, and servicing directly inside your system.
This model allows rapid scaling without adding internal staff.
Vertafore AIM / AMS360: focuses on enabling agency workflows and relies on in-house personnel for servicing.
Verdict: Expert Insured provides built-in scalability with connected operations support.
Expert Insured: includes unified dashboards for policy quality, SLA compliance, and quoting performance.
Its analytics span the entire workflow, offering insight into submission-to-bind ratios and operational efficiency.
Vertafore AIM / AMS360: offers financial and sales reports but does not deliver end-to-end operational analytics across quoting, issuance, and service.
Verdict: Expert Insured offers broader, real-time operational analytics for MGAs and carriers.
Expert Insured: is hosted on Microsoft Azure with SOC-compliant controls, encryption, and access management designed for carrier-level audits.
It supports delegated reporting, bordereaux exports, and secure data exchange with carriers.
Vertafore AIM / AMS360: provides reliable hosting and data security but lacks advanced compliance features required for delegated authority management.
Verdict: Expert Insured offers enterprise-level security and compliance suited for carrier and MGA programs.
Choose Expert Insured if you:
Choose Vertafore AIM / AMS360 if you:
Vertafore AIM / AMS360 remain strong choices for retail agencies managing traditional books of business. However, MGAs and delegated carriers require a more connected system built for underwriting, policy issuance, and operations at scale.
Expert Insured: delivers that unified environment with API-based quoting, policy lifecycle management, and embedded operations support through Selectsys.
When you compare Expert Insured with Vertafore AIM, the distinction is usually clear: AIM was built for submission intake and basic underwriting workflow, while Expert Insured is designed to run the entire policy lifecycle for MGAs and program administrators — quoting, underwriting, forms, endorsements, renewals, automation, and downstream servicing. After going through the comparison details, the next step is understanding how Expert Insured fits inside a much larger operating system. That’s where the full Selectsys ecosystem shows what an AMS can become when paired with quoting, automation, and execution.
Everything begins with RQB, our multi-carrier rating and quoting engine built for MGA speed. RQB gives you the ability to change appetite, adjust pricing, and launch new program variations far faster than legacy submission systems were designed to handle. Once a risk moves forward, Expert Insured takes over with underwriting controls, policy lifecycle management, endorsements, forms generation, renewals, and compliance — all with the precision that MGAs need when operating under binding authority.
If your incoming submissions arrive in inconsistent formats, AI OCR & Submission Automation removes friction by converting emails and documents into structured, ready-to-use data so underwriting teams aren’t copying information manually. When underwriters want extra help making decisions efficiently, AI Assist provides rule execution, guidance, appetite checks, and decision notes directly inside the policy record.
To see how all of these components accelerate each other, the Value Flywheel outlines the complete Selectsys operating model: RQB for quoting, Expert Insured for policy lifecycle, automation for reducing manual work, and BPO teams for execution. As more volume runs through the system, the flywheel compounds — creating faster cycle times, fewer errors, and greater underwriting capacity, something AIM’s isolated workflow design can’t replicate.
If you prefer to start small, the Starter program gives you a lighter entry point with the option to scale into the full platform when ready.
Operational strength comes through our solutions layer. Insurance BPO supports your servicing workflows, and AI BPO integrates automation for rapid turnaround. MGAs that want to offload entire segments of work rely on Insurance BPO Operations, while groups with a large producer network use General Agent Outsourcing to support distribution. Teams transitioning from legacy Vertafore environments also benefit from AMS360 Outsourcing or Applied Epic Outsourcing, depending on their broader stack.
Everyday servicing tasks are handled through COI Processing Support, Policy Renewal Support, and Endorsement Processing BPO, while system integrity is maintained with Download & Reconciliation Support. MGAs receiving large volumes of new submissions avoid backlog through Submission Intake & Triage.
Claims operations become smoother with Claims FNOL Assistance, and broader functions scale through AI-Powered Back Office. Retail-facing workflows are reinforced by Retail Agency Support, underwriting-heavy operations expand with Underwriting Support Outsourcing, and large MGA programs leverage Policy Administration BPO, Claims Processing Outsourcing, and Back Office Support for deeper scaling.
If you’re evaluating Expert Insured vs Vertafore AIM, these connected capabilities show why Selectsys stands apart — not as a workflow tool, but as a unified operating model purpose-built for MGAs who want to grow fast and operate at scale.
To see how Expert Insured compares in a live environment.