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Expert Insured vs Genasys: Evaluating Two API-Driven AMS Platforms for MGAs and Carriers

Both Expert Insured and Genasys provide modern, cloud-based systems that help MGAs and carriers digitize underwriting and policy administration.

Each platform focuses on flexibility, API connectivity, and user experience. Where they differ is in operational depth and program scalability.

This comparison highlights how the two systems align with the needs of MGAs, wholesalers, and delegated carriers.

Overview

FeatureExpert Insured (Selectsys)Genasys
Core FocusMGAs, delegated carriers, and wholesalersMGAs and carriers seeking API-based configuration
DeploymentCloud-native on AzureCloud-native platform
Implementation TimeWeeksMonths (depending on customization)
Best ForMGAs and program administrators needing tech plus operationsCarriers or MGAs seeking flexible build-your-own configurations
Integration ModelAPI-first with RQB quoting and BPO PodsOpen API ecosystem, requires integration setup
Operations LayerBuilt-in via Selectsys BPO PodsNo direct operations support

Platform Design

Expert Insured offers a unified platform for quoting, policy issuance, and servicing. It connects with RQB for multi-carrier rating and adds trained BPO Pods for execution inside the system. This creates a closed loop between technology and operations.

Genasys provides a configurable platform that MGAs and carriers can tailor to their processes. It focuses on modular APIs and customizable workflows rather than pre-built operational templates.

Verdict: Expert Insured delivers a ready-to-run system with built-in execution, while Genasys prioritizes flexibility and development freedom.

Implementation and Time to Market

Expert Insured deployments can go live in weeks through the Starter Package. MGAs can start quoting and issuing policies quickly, then scale programs as they add carriers.

Genasys implementations require more design and configuration, which adds time but allows granular customization for complex program structures.

Verdict: Expert Insured is faster to deploy; Genasys offers broader configuration for teams with technical resources.

Quoting and Rating

Expert Insured connects with RQB (Rate • Quote • Bind) for real-time, multi-carrier quoting. Appetite rules, class codes, and rating logic can be managed without re-coding.

Genasys includes its own flexible rating and API toolkit. It supports advanced pricing structures but typically requires integration with external engines for multi-carrier environments.

Verdict: Both support API-based quoting; Expert Insured emphasizes speed and carrier connectivity, Genasys emphasizes configurability.

Policy Administration and Lifecycle

Expert Insured manages endorsements, renewals, cancellations, and accounting in one AMS/PAS environment. Its Forms Engine automates policy documents and ensures audit readiness.

Genasys handles policy administration through configurable modules that can be tailored to each line of business. It excels in flexibility but may require more hands-on setup for delegated programs.

Verdict: Expert Insured delivers complete lifecycle management out of the box; Genasys provides broader customization options.

Operations and Scalability

Expert Insured extends technology with Selectsys BPO Pods, trained teams who manage renewals, endorsements, and COIs inside your AMS. This model scales instantly without new hires.

Genasys relies on the client’s own staff or third-party partners for operations.

Verdict: Expert Insured combines tech + execution for faster scale, while Genasys is best for organizations building their own internal ops.

Analytics and Reporting

Expert Insured includes live dashboards for hit ratio, cycle time, SLA compliance, and Policy Quality Index (PQI). Data flows seamlessly across quoting, policy, and operations.

Genasys offers strong analytics through open APIs and customizable dashboards, but reports often need to be built during implementation.

Verdict: Expert Insured provides analytics pre-configured for MGA operations; Genasys offers customizable analytics frameworks.

Security and Compliance

Expert Insured is hosted on Microsoft Azure with SOC certification, encryption, and role-based access control. Compliance and audit reporting are standard.

Genasys is secure and cloud-native with compliance controls but may vary by region or hosting partner.

Verdict: Both meet modern security standards; Expert Insured offers uniform audit readiness across all deployments.

When to Choose Each

Choose Expert Insured if you:

  • Manage delegated authority or carrier programs
  • Need technology and operations under one roof
  • Want faster launch timelines and lower configuration overhead
  • Prefer built-in analytics and compliance tracking

Choose Insurity if you:

  • Have an internal tech team that wants full control of configuration
  • Need extensive API customization for unique workflows
  • Operate multiple products across regions with varying data models

Key Takeaway

Both Expert Insured and Genasys are modern, API-enabled solutions for MGAs and carriers.

  • Expert Insured focuses on delivering a turnkey, connected system that combines quoting, policy, and operations.
  • Genasys emphasizes configurability for teams building custom architectures.

For most MGAs launching or scaling delegated programs, Expert Insured offers faster value and easier growth.

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When you compare Expert Insured with Genasys, you quickly see the difference between a workflow-driven system and an operating model built for MGAs. Genasys gives you forms, rules, and process tools, but Expert Insured connects underwriting, policy lifecycle, automation, and execution in a way designed for program administrators who need scale, accuracy, and consistency across their operations. Once you reach the end of the feature comparison, it becomes useful to look at how the broader Selectsys ecosystem supports everything around your AMS — because that’s what determines how fast your MGA grows.

A good starting point is RQB, which handles complex program rating and quoting across multiple carriers and lines. Unlike form-driven tools, RQB is designed for underwriting agility — letting MGAs rapidly test appetite, adjust pricing logic, and respond to broker demand without depending on vendor cycles. From there, Expert Insured takes over with policy administration, endorsements, forms management, renewals, reporting, and workflow orchestration built specifically for MGA operating environments.

If your team deals with messy intake files, inconsistent supplements, or manual data entry, AI OCR & Submission Automation removes bottlenecks by turning inbound emails, documents, and broker packets into clean, structured data. And when underwriters need to move faster without losing judgment, AI Assist brings automated guidance, rule execution, and decision notes directly into the policy record — something traditional workflow-driven systems never fully solve.

To understand how these layers reinforce each other, the Value Flywheel lays out the complete Selectsys operating model. Quoting through RQB feeds policy lifecycle through Expert Insured, automation reduces friction, and BPO teams handle execution. As more business flows through the system, the entire loop becomes faster and more accurate — creating a structural advantage you don’t get with standalone workflow systems like Genasys.

For MGAs that want to step into the platform gradually, the Starter program provides a lighter version of the stack while preserving the ability to expand.

Operational depth comes through the solutions layer. Insurance BPO offers trained teams for policy servicing, while AI BPO blends automation with human oversight for high-volume tasks. MGAs that want full servicing coverage lean on Insurance BPO Operations, while distribution-heavy programs use General Agent Outsourcing to support producers and sub-agents. If you're transitioning from a legacy system, AMS360 Outsourcing or Applied Epic Outsourcing can help stabilize workload during the switch.

Routine tasks like certificates, endorsements, and renewals run smoothly with COI Processing Support, Policy Renewal Support, and Endorsement Processing BPO. Systems stay aligned through Download & Reconciliation Support, and high-volume new business intake is handled through Submission Intake & Triage.

Claims teams can offload first-notice activity with Claims FNOL Assistance, while operations scale further using AI-Powered Back Office. MGAs working with retail agencies get help through Retail Agency Support, and underwriting teams expand capacity with Underwriting Support Outsourcing. Larger program operations needing deeper support benefit from Policy Administration BPO, Claims Processing Outsourcing, and Back Office Support.

If you're evaluating Expert Insured vs. Genasys, these connected components show how Selectsys moves beyond workflows and becomes the centralized operating model that drives underwriting, servicing, and automation for fast-growing MGAs.

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