Why AMS360 Agencies Are Outsourcing COIs, Downloads, and Renewals
AMS360 is built for scale-but most agencies still struggle with day-to-day execution. From endless COI requests to reconciliation and renewal tasks, the platform still needs people to make it work. That’s where Selectsys comes in.
What Agencies Are Outsourcing
- Certificate of Insurance (COI) processing
- Policy downloads and billing reconciliation
- Midterm changes, endorsements, and cancellations
- Renewal tracking and submission prep
- Commission and suspense cleanup
Why Selectsys Works So Well With AMS360
- Our teams work inside your AMS360, not outside spreadsheets
- We follow your SOPs, track tasks with dual QA, and deliver under SLA
- Support includes multi-user workflows, billing logic, and agency bill handling
- Learn more about our agent outsourcing solutions.
- See how we also support Applied Epic agencies.
Real Test Case
Client: Mid-sized retail agency in Texas
Problem: COI backlog and frequent carrier sync issues
Solution: 3 Selectsys BPO staff embedded into AMS360
Result: SLA-based COI turnaround < 2 hours, billing cycle stabilized within 30 days
FAQs
Do you work directly in AMS360?
Yes, our teams operate seamlessly within your AMS360 environment-no need for external systems.
What kind of access do you need?
We work under your secure login policies, utilizing Multi-Factor Authentication (MFA) and IP restrictions to ensure data security.
Can we start with just COIs or downloads?
Absolutely. Most agencies start by outsourcing one specific workflow, like COIs or downloads, and expand their operations over time.
Is there a trial or pilot program?
Yes, we offer pilot programs for most back-office services to give you a risk-free way to test our capabilities.
Do you support multi-location agencies?
Yes, we support agencies with multiple branches and user groups, ensuring smooth operations across all locations.
Want your AMS360 to actually feel automated?
Start a Pilot →
