Insurance BPO Comparison: Selectsys vs. Patra, ResourcePro, and OIP
Insurance outsourcing has evolved far beyond offshore staffing. MGAs, carriers, and wholesalers now demand embedded execution, AI-driven efficiency, and transparent outcomes. While providers like Patra, ResourcePro, and OIP built early models, they continue to rely on people-heavy, ticket-driven workflows. Selectsys changes the equation: combining automation, real-time system integration, and outcome-based pricing that delivers measurable results.
Patra vs Selectsys
- Patra is known for offshore staffing. They provide trained staff, but execution depends on manual email queues and handoffs.
- Selectsys replaces staffing with automation-first execution. AI routes COIs, endorsements, and renewals instantly. Tasks are completed inside your AMS (AMS360, Epic, Expert Insured, RQB) with dual QA and dashboards.
- Key Difference: Selectsys doesn’t bill for idle staff or sick days. Execution is continuous, backed by automation and backups.
ResourcePro vs Selectsys
- ResourcePro built scale on offshore labor pools. Their model requires training, external SOPs, and heavy client oversight.
- Selectsys embeds domain-trained staff directly in your platforms with pre-built insurance SOPs. AI accelerates intake, classification, and compliance.
- Key Difference: ResourcePro charges per headcount. Selectsys offers flat monthly or workflow pricing with outcome guarantees.
OIP vs Selectsys
- OIP brands itself as “AI-assisted insurtech” but execution still depends on assistant underwriters and offshore capacity. Billing continues even when teams are unavailable.
- Selectsys ensures 24/7 global coverage, deploying backups automatically when someone is out. No extra billing, no downtime.
- Key Difference: OIP focuses on staff augmentation. Selectsys delivers outcome-based execution with SLA-backed turnarounds (COIs and endorsements in 2–4 hours).
Why Selectsys Leads in 2025
- Automation-First: GPT + OCR handle intake, routing, and prep.
- System-Native Execution: No spreadsheets, no shadow tools – everything happens inside AMS and CRM.
- Outcome-Based Pricing: Pay for completed tasks, not FTE hours.
- Insurance-Only Focus: Purpose-built for MGAs, carriers, and specialty P&C lines.
- Resilience: Built-in backups and 24/7 execution ensure no downtime.
Frequently Asked Questions
Why is Selectsys different from Patra, ResourcePro, or OIP?
While others rely on offshore staff, Selectsys delivers system-native execution with AI routing, faster turnarounds, and guaranteed outcomes.
Do I need to replace my AMS to work with Selectsys?
No. Selectsys integrates with AMS360, Epic, Expert Insured, and RQB directly.
What’s the average turnaround time?
COIs and endorsements are completed in 2-4 hours. Renewals and audits are handled same-day.
How is pricing structured?
Flat monthly or workflow-based pricing, not per FTE. This eliminates idle billing and ensures predictable costs.
Can Selectsys start small?
Yes. Many clients begin with a pilot (COIs or endorsements) before scaling across renewals, audits, and new business.
Need full-lifecycle insurance operations support? Our Insurance BPO services manage submissions, renewals, COIs, endorsements, claims intake & more-so your team can focus on growth.
Want faster insurance operations? Our AI-assisted insurance BPO services combine automation and expert teams to move submissions from inbox to execution-more speed, tighter accuracy, and real accountability.
Looking for a policy admin platform built for MGAs, wholesalers, and carriers? Expert Insured delivers everything from new business quoting, endorsements, renewals, and billing-all under one automated, audit-ready system.
Looking to streamline your quoting process? Our RQB platform offers real-time, multi-carrier quoting across various lines, from WC and GL to Cyber and Property. Whether you’re using carrier APIs or manual intake, RQB integrates seamlessly into your workflow, reducing turnaround times and eliminating rekeying.
