The Ultimate Guide to Choosing an Agency Management System for P&C Insurance
Selecting the right Agency Management System (AMS) can be a game-changer for P&C insurance MGAs, wholesalers, and carriers. The right platform brings together policy administration, document management, compliance, commissions, and analytics into one seamless system. But with dozens of options on the market, how do you know which AMS is right for your operation?
This guide walks you through the key criteria to consider so you can confidently choose an AMS that matches your business model, helps you scale, and keeps you compliant.
1. Core Features to Look for in a P&C AMS
An AMS purpose-built for Property & Casualty insurance should include:
- Policy Lifecycle Management: From submission to binding and renewal
- Endorsement & Cancellation Tracking: With built-in audit trails
- Commissions and Producer Management
- Multi-carrier Support: For MGAs and wholesalers
- Custom Workflows: Tailored for underwriting and policy servicing
- Document Storage & Retrieval: Indexed and searchable
- Integrated Accounting: For premium accounting, trust, and agency bill
- Reports & Dashboards: For real-time insights into your book of business
2. Tailoring AMS to Your Business Size & Model
Not all AMS platforms are created equal. Carriers, wholesalers, and MGAs operate differently. Here’s what to look for:
- For MGAs: Multi-carrier support, rating integrations, automated submissions
- For Wholesalers: Commission hierarchies, agency onboarding tools
- For Carriers: Underwriting rules, real-time bordereaux, compliance triggers
Also consider user scalability. Can the AMS support 10 users now and 100 next year? Is there multi-tenancy or role-based access for external producers?
3. Integration Capabilities
An AMS should not operate in a silo. Choose a system that offers:
- Carrier & API Integrations: Real-time rating and policy sync
- Claims System Integration: Even if claims are handled elsewhere
- Email & DocuSign: Built-in communication and e-signature workflows
- Accounting Sync: Integration with QuickBooks, Xero, or internal GL
4. Compliance and Security
Insurance businesses live and die by compliance. Choose an AMS that ensures:
- SOC 2 or SOC 3 Compliance
- MFA and Role-Based Access
- Audit Logs for endorsements, cancellations, user access, etc.
- License & E&O Tracking
5. Pricing Models and ROI Considerations
Look beyond licensing fees. Consider:
- Total Cost of Ownership: Includes training, setup, maintenance
- Implementation Timeline: Can it go live in weeks or months?
- Support Quality: 24/7 support? Dedicated success manager?
- ROI Potential: How many manual hours will it save monthly?
Use Case: How an MGA Streamlined Operations with Expert Insured
A regional MGA was using spreadsheets and multiple disconnected systems. After switching to Expert Insured’s AMS:
- Submissions turnaround dropped from 3 days to 4 hours
- Commissions tracking went from weekly fire drills to automatic real-time reports
- Audit prep time dropped by 80%
- Producers gained access to real-time dashboards and policy search
Conclusion
Choosing the right AMS can transform your insurance business. Whether you’re a carrier looking to optimize underwriting or an MGA scaling into new markets, the right system puts your entire operation on one platform.
Expert Insured is purpose-built for the P&C world-designed to help MGAs, wholesalers, and carriers move fast, stay compliant, and grow without friction.
Learn more about Expert Insured’s AMS features and see how our platform can support your agency.
FAQs
What is an AMS in insurance?
An Agency Management System (AMS) helps manage policies, commissions, documents, and client relationships for insurance agencies, MGAs, wholesalers, and carriers.
Is AMS different from a policy administration system?
Yes. A PAS handles policy processing, while an AMS focuses on operations, commissions, documents, and customer engagement. Some modern AMS platforms combine both.
What integrations should I look for in a modern AMS?
Look for rating APIs, carrier systems, accounting software, and e-signature tools like DocuSign.
How long does it take to implement an AMS?
Some systems take 6+ months. Expert Insured can be deployed in 30–45 days depending on your current setup.
Can I migrate from legacy systems to Expert Insured?
Yes. Our onboarding team handles data migration, workflow mapping, and training for a smooth transition.
Ready to see Expert Insured in action?
Schedule a free walkthrough and see how Expert Insured can simplify your agency’s operations, boost compliance, and cut your costs.
Book a demo now or contact us at sales@selectsys.com
