Full-Stack vs Fragmented Ops: Why MGAs Are Consolidating Vendors
You’ve got a quoting platform.
An AMS.
A BPO vendor.
A CRM.
And a backlog.
If that sounds familiar, you’re not alone. Most MGAs and wholesalers today are held together with API duct tape and vendor fatigue.
But that’s changing.
More P&C firms are dumping fragmented tech stacks and moving to full-stack insurance ops platforms-and for good reason.
1. What Fragmented Ops Really Looks Like
| Function | Tool | Problem |
| Rating & Quoting | PL Rater, carrier portals | Manual data entry + no integration |
| AMS | Epic, AMS360 | Legacy UI + slow updates |
| BPO | Patra, ResourcePro | No system access, manual queues |
| CRM / Email Triage | Outlook, VA | Zero automation |
| Claims Intake | Spreadsheets | Missed deadlines, no audit trail |
The result?
- Delays
- Duplicates
- Disconnects
- Lost deals
2. What Full-Stack Ops Looks Like with Selectsys
| Component | Platform |
| Rating & Quoting | RQB |
| Policy Management | Expert Insured (EI) |
| AI Triage & Intake | Selectsys AI Engine |
| Execution (24/7) | Selectsys BPO |
All connected. All tracked. All working inside your AMS.
3. Top 5 Reasons MGAs Are Consolidating Ops
1. Fewer Vendors = Fewer Headaches
One SLA. One account manager. One team.
2. Tighter Workflows = Faster Results
No more bouncing between portals or asking “did this get done?”
3. Lower Cost
AI replaces hours. Execution is smarter.
Most clients save 30-40% vs a la carte vendors.
4. Better Data Visibility
Every quote, COI, claim, and endorsement is logged in the same ecosystem.
5. It Scales
Don’t add vendors. Add workflows.
Our clients grow from $20M to $500M without rebuilding their ops.
4. Real-World Before & After: Mid-Market MGA
| Metric | Fragmented Stack | Selectsys Full Stack |
| Average time to bind quote | 36-72 hours | <12 hours |
| Endorsement queue backlog | 40-80 per week | <5 per day |
| Systems used daily | 6+ | 2 (EI + RQB) |
| Full-stack team cost | 100% (BPO + tools) | 60-70% (all-in) |
5. What a Consolidated Ops Pilot Looks Like
- Step 1: Choose 1-2 tasks (COIs, quotes, audits)
- Step 2: We mirror your SOPs in EI or AMS360
- Step 3: AI + BPO + platform go live
- Step 4: You measure TAT, accuracy, and cost
- Step 5: Scale up or layer in RQB, FNOL, etc.
Tired of vendor chaos? Build a real operations platform.
Let us quote, route, and execute-while you scale.
Start with a 30-day pilot.
FAQ
Can we use RQB and BPO without switching AMS?
Yes. Most clients use RQB + Selectsys BPO inside Epic, AMS360, or Expert Insured.
What if we only want COIs or quoting handled?
Perfect. We’ll start with one use case and scale from there.
Do you integrate with our CRM or rating tool?
Yes-RQB and EI offer native APIs and integration support.
- See how RQB + EI + AI BPO power real-world results
- Compare Selectsys vs legacy vendors
