Resource Pro vs Selectsys: Which Insurance BPO Partner Fits Firms Best?
Resource Pro has long been one of the biggest names in insurance outsourcing. They provide scale, but carriers and MGAs are discovering that size often comes at the cost of speed, transparency, and flexibility. Selectsys delivers a modern, AI-first BPO model with transparent pricing and faster onboarding.
The Limitations of Resource Pro
- Quote-based pricing, not transparent.
- Heavy reliance on manual processing.
- Long onboarding cycles (30–45+ days).
Why Selectsys Stands Apart
- Transparent pricing (flat-rate, published).
- AI + automation baked into intake, underwriting support, COI fulfillment.
- SOC-2 ready compliance across all processes.
- Faster onboarding (7–14 days).
Case Example — MGA
An MGA reduced policy administration cycle time from 5 days to 48 hours after moving from Resource Pro to Selectsys.
Comparison
| Feature | Resource Pro | Selectsys |
|---|---|---|
| Pricing | Quote-only | Transparent, flat-rate |
| Onboarding | 30–45+ days | 7–14 days |
| SLA Turnaround | 5–7 days | 48 hours |
| Automation | Minimal | AI-driven workflows |
| Compliance | ISO | SOC-2 ready |
FAQs — Resource Pro vs Selectsys
Is Selectsys faster than Resource Pro?
Yes. Selectsys typically onboards clients in 7–14 days, compared to 30–45 days with Resource Pro.
Does Selectsys use AI in its workflows?
Yes. AI-driven intake, underwriting, and COI workflows are core differentiators.
How does Selectsys handle compliance?
Selectsys is SOC-2 ready, exceeding Resource Pro’s ISO-only compliance.
Does Selectsys offer transparent pricing?
Yes. Pricing is flat-rate and published, unlike Resource Pro’s quote-only approach.
What insurance functions does Selectsys cover?
Underwriting support, policy administration, COI fulfillment, and broker/MGA back-office ops.
Customer Reviews
We cut policy admin turnaround from 5 days to under 48 hours after leaving Resource Pro. Selectsys was faster, smarter, and more transparent.
— M.T., Chief Operating Officer, Regional MGA
With Resource Pro we struggled with manual delays. Selectsys automated intake and freed up our underwriters to focus on risk.
— S.C., VP of Underwriting, Carrier
Resource Pro didn’t meet our compliance standards. Selectsys’ SOC-2 readiness was a key reason we switched.
— D.M., Director of Compliance, National Broker
We were tired of chasing invoices from Resource Pro. Selectsys’ flat-rate model gave us budget clarity.
— E.R., Chief Financial Officer, Specialty Insurer
Selectsys combined AI and human expertise — Resource Pro couldn’t match the agility.
— J.W., VP of Operations
