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Expert Insured vs AMS360 Answer Library

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FAQ's

AMS360 is Vertafore’s cloud-based agency management system used by independent insurance agencies to manage customer data, policies, billing, commissions, and reporting.
Selectsys provides dedicated agents trained in AMS360 to handle policy servicing, endorsements, quote entry, document uploads, certificates, and more-directly inside your agency’s instance.
We support quoting, renewal processing, billing entry, certificate issuance, ACORD form handling, document indexing, and client communication logs within AMS360.
Yes. Our teams log in securely through Citrix, VPN, or direct web access with appropriate user roles and IP restrictions in place.
Absolutely. We support all standard PL and CL workflows-auto, home, GL, property, WC, umbrella, etc.-as configured in your AMS360 setup.
We follow documented workflows, system audit trails, approval hierarchies, and dual review options when needed for sensitive changes.
You reduce overhead, improve turnaround times, and ensure continuity. Our dedicated model prevents knowledge loss and works like an extension of your in-house team.
Yes. We can support activities tied to workflows, service layers, document management, and even external tools connected to AMS360.

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