Expert Insured vs AMS360 Answer Library
FAQ's
What is AMS360?
AMS360 is Vertafore’s cloud-based agency management system used by independent insurance agencies to manage customer data, policies, billing, commissions, and reporting.
How does Selectsys support AMS360?
Selectsys provides dedicated agents trained in AMS360 to handle policy servicing, endorsements, quote entry, document uploads, certificates, and more-directly inside your agency’s instance.
What tasks can be outsourced within AMS360?
We support quoting, renewal processing, billing entry, certificate issuance, ACORD form handling, document indexing, and client communication logs within AMS360.
Do your teams access AMS360 remotely?
Yes. Our teams log in securely through Citrix, VPN, or direct web access with appropriate user roles and IP restrictions in place.
Can you handle personal and commercial lines in AMS360?
Absolutely. We support all standard PL and CL workflows-auto, home, GL, property, WC, umbrella, etc.-as configured in your AMS360 setup.
How do you ensure accuracy in AMS360 updates?
We follow documented workflows, system audit trails, approval hierarchies, and dual review options when needed for sensitive changes.
What’s the benefit of outsourcing AMS360 tasks to Selectsys?
You reduce overhead, improve turnaround times, and ensure continuity. Our dedicated model prevents knowledge loss and works like an extension of your in-house team.
Can you support AMS360 automation or integrations?
Yes. We can support activities tied to workflows, service layers, document management, and even external tools connected to AMS360.
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