How SIU Is Saving 1,000+ Hours a Year with Expert Insured AI

Real-world results from Selectsys AI and BPO tools

Problem

SIU was overwhelmed by thousands of emails per month—submissions, endorsements, cancellations—all manually sorted by internal staff. This led to duplicate handling, errors, and delays.

Solution

Expert Insured AI was deployed to automatically classify, extract, and route messages. Each email was tagged, prioritized, and delivered to the correct queue or user instantly.

Impact

  • 1,000+ hours saved annually
  • Up to 10x faster processing
  • 95%+ accuracy within weeks
  • Fewer delays and better team visibility
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