Retail Insurance Agency Support in Urbana, IN

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Urbana, IN with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Urbana

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Onboarding was done in days - not weeks in Urbana.

- F. Shah, Ops Manager in Urbana

We thought BPO was just for big firms in Indiana - glad we were wrong.

- V. Lewis, Agency Owner in Indiana

Best value-per-dollar vendor we’ve used in Urbana, Indiana.

- S. Ali, Agency Principal in Urbana, Indiana

FAQ's

We manage invoicing, reconciliation, and suspense resolution.
Yes. Start small and expand as needed.
We provide weekly task logs, SLAs, and productivity dashboards.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Indiana. See All Indiana Location

Let us plug into your system and handle one workflow - free, no commitment.

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