Retail Insurance Agency Support in Pasadena, MD

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Pasadena, MD with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Pasadena

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Someone hit the ‘easy’ button on servicing in Pasadena.

- J. Clark, Account Manager in Pasadena

Best value-per-dollar vendor we’ve used in Pasadena, Maryland.

- S. Ali, Agency Principal in Pasadena, Maryland

FNOLs, downloads, suspenses - they cover it all in Pasadena

- E. Johnson, Admin Lead in Pasadena

FAQ's

Yes. We log into your AMS with secure credentials and operate like in-house staff.
We provide weekly task logs, SLAs, and productivity dashboards.
Yes. We process MTAs, cancellations, and reinstatements.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Maryland. See All Maryland Location

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot