Back-Office Support for Insurance Agencies in ZIP 12201, Albany

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Albany, NY with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 12201

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

We used the pilot in Albany, New York - and never looked back.

- T. Kim, Partner in Albany, New York

They handle the daily grind so I can grow the agency in Albany.

- P. Banerjee, Owner in Albany

My CSRs in Albany, New York were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Albany, New York

FAQ's

No. This is a trained insurance BPO team-not a generic VA.
No. We onboard using your SOPs-or help build them if needed.
Yes. Start small and expand as needed.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Albany, New York? Explore Albany Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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