Back-Office Support for Insurance Agencies in ZIP 14020, Batavia

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Batavia, NY with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 14020

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Super helpful during open enrollment and audit season in New York.

- W. Zhang, Service Coordinator in New York

I love having task reports I don’t have to chase down in Batavia.

- C. Romero, Agency Lead in Batavia

They handle the daily grind so I can grow the agency in Batavia.

- P. Banerjee, Owner in Batavia

FAQ's

We provide weekly task logs, SLAs, and productivity dashboards.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
Yes. We process MTAs, cancellations, and reinstatements.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Batavia, New York? Explore Batavia Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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