Back-Office Support for Insurance Agencies in ZIP 14205, Buffalo

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Buffalo, NY with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 14205

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They learned our AMS360 process in Buffalo faster than our own hires.

- D. Wright, Service Lead in Buffalo

We used the pilot in Buffalo, New York - and never looked back.

- T. Kim, Partner in Buffalo, New York

I never worry about billing errors anymore in New York.

- S. Franklin, Accounting Lead in New York

FAQ's

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.
No. We onboard using your SOPs-or help build them if needed.
We adapt to most systems with secure access and custom workflows.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Buffalo, New York? Explore Buffalo Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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