Retail Insurance Agency Support in Johnstown, PA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Selectsys supports retail agencies in Johnstown, PA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle Johnstown

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

FNOLs, downloads, suspenses - they cover it all in Johnstown

- E. Johnson, Admin Lead in Johnstown

I love having task reports I don’t have to chase down in Johnstown.

- C. Romero, Agency Lead in Johnstown

My CSRs in Johnstown, Pennsylvania were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Johnstown, Pennsylvania

FAQ's

Yes. SOC 2 aligned, MFA-enabled, IP-restricted logins.
Yes. Start small and expand as needed.
We provide weekly task logs, SLAs, and productivity dashboards.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

We also support agencies across Pennsylvania. See All Pennsylvania Location

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot