Back-Office Support for Insurance Agencies in ZIP 18710, Wilkes Barre

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Wilkes Barre, PA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 18710

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I love having task reports I don’t have to chase down in Wilkes Barre.

- C. Romero, Agency Lead in Wilkes Barre

My CSRs in Wilkes Barre, Pennsylvania were drowning. Now they focus on clients.

- K. Singh, Ops Lead in Wilkes Barre, Pennsylvania

They made our whole renewal process smoother in Pennsylvania.

- R. Williams, Renewal Lead in Pennsylvania

FAQ's

Yes. We log into your AMS with secure credentials and operate like in-house staff.
Yes. We start many pilots with backlog cleanup.
Yes. We issue, log, and send certificates in your AMS.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for broader agency support in Wilkes Barre, Pennsylvania? Explore Wilkes Barre Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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