Retail Insurance Agency Support in New Castle, VA

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in New Castle, VA with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle New Castle

Certificate and endorsement workflows
Renewal prep and quote follow-up
Billing support and reconciliation
FNOL intake and documentation
Suspense resolution and reporting
Support for AMS360, Epic, Alice, Sagitta & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

I love having task reports I don’t have to chase down in New Castle.

- C. Romero, Agency Lead in New Castle

I never worry about billing errors anymore in Virginia.

- S. Franklin, Accounting Lead in Virginia

Onboarding was done in days - not weeks in New Castle.

- F. Shah, Ops Manager in New Castle

FAQ's

We support retail agents, regional agencies, and startups with full back-office operations.
Yes. One full workflow pilot-free, no contract.
AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified
Insure Tech NY

We also support agencies across Virginia. See All Virginia Location

Let us plug into your system and handle one workflow - free, no commitment.

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