Back-Office Support for Insurance Agencies in ZIP 25320, Charleston

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Selectsys supports retail agencies in Charleston, WV with full-service back-office teams. We plug into your AMS to handle COIs, endorsements, downloads, and renewals-so your producers can focus on writing business.

Learn how Retail Agency BPO That Actually Works

What We Handle in ZIP 25320

Submission cleanup and document routing
Carrier download management
FNOL, endorsements, and reinstatements
Certificate delivery and renewal tracking
Invoicing, billing, and audit prep
Integrated support for Epic, AMS360, Expert Insured & more

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

They handle the daily grind so I can grow the agency in Charleston.

- P. Banerjee, Owner in Charleston

No more backlog in 25320. Everything just gets done.

- L. Torres, Agency Admin in ZIP 25320

We thought BPO was just for big firms in West Virginia - glad we were wrong.

- V. Lewis, Agency Owner in West Virginia

FAQ's

Most tasks are completed same-day, within 2-4 business hours.
No. This is a trained insurance BPO team-not a generic VA.
No. We onboard using your SOPs-or help build them if needed.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified
Insure Tech NY

Looking for broader agency support in Charleston, West Virginia? Explore Charleston Agent Support

Let us plug into your system and handle one workflow - free, no commitment.

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