Agency Management Systems
Quote & Bind Platforms
BPO Services
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Real-world results from Selectsys AI and BPO tools
This carrier relied on offshore BPO teams, but work intake was bottlenecked. Agents emailed tasks that had to be reviewed and manually entered into ticketing queues.
AI OCR processed each email and attachment, extracted task data (like policy number, task type, and due date), and auto-created work items in the task management system.