How a Wholesaler Automated Audit Packet Parsing

Real-world results from Selectsys AI and BPO tools

Problem

A wholesaler spent hours manually reviewing carrier audit packets to identify policy adjustments and assign work to internal service teams.

Solution

Selectsys deployed an AI engine to scan audit PDFs, extract relevant fields (dates, changes, premium info), and route the audit to the appropriate queue—service, billing, or policy change.

Impact

  • 90% less time spent on manual audits
  • Same-day turnaround for audit handling
  • Error rate reduced by 80%
  • Fully logged audit flow for compliance
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