Managed IMS Services
Outsource IMS Administration to an Experienced Insurance Operations Team
Many insurance organizations depend on IMS to support policy administration, document generation, forms management, and program operations. As business grows, maintaining forms, documentation, tagging, rules, testing, and production support often becomes a full-time responsibility. Selectsys provides managed IMS services that allow MGAs, wholesalers, carriers, and program administrators to outsource ongoing administration and support activities to experienced insurance operations professionals. Our teams become an extension of your organization, helping maintain platform configurations, support operational requests, and manage day-to-day administration activities. Whether you require dedicated resources, shared support teams, or a fully outsourced administration model, Selectsys provides scalable support tailored to your operational needs.
What Are Managed IMS Services?
Managed IMS services provide ongoing operational support for insurance organizations that rely on IMS for policy administration, document generation, and program management.
Common support activities include:
- Forms Administration
- Policy Document Tagging
- Rules Configuration
- Program Maintenance
- Carrier Updates
- State Expansions
- Testing and Validation
- Documentation Support
- Production Support
Rather than hiring and training dedicated internal staff, organizations can leverage experienced specialists who focus exclusively on insurance operations and platform administration.
Dedicated IMS Administration Teams
Many organizations require continuous support for policy documentation and configuration activities.
Selectsys provides:
- Dedicated IMS Administrators
- Shared Support Teams
- Overflow Support Resources
- Operational Support Coverage
- Production Administration
- Configuration Management
Our teams work alongside underwriting, operations, and program administration departments to support ongoing business requirements. Organizations often leverage IMS Administration Services, IMS Support Services, and Vertafore IMS Support for ongoing administration and operational support.
Forms Management and Maintenance
Insurance programs require continuous forms maintenance as carriers, states, products, and regulatory requirements evolve.
Selectsys supports:
- Forms Library Maintenance
- Carrier Forms Updates
- State Forms Updates
- New Forms Deployment
- Documentation Reviews
- Regulatory Updates
- Production Maintenance
Our specialists help maintain accurate and compliant policy documentation across multiple programs and environments. Effective forms maintenance often relies on Forms Configuration Services and Program Implementation Support to support evolving documentation requirements.
Policy Document Tagging Support
Document tagging often requires ongoing maintenance as programs evolve and new documentation requirements emerge.
Selectsys assists organizations with:
- Tag Maintenance
- Data Mapping Updates
- Document Automation Support
- Dynamic Field Configuration
- Coverage Data Mapping
- Schedule Updates
- Documentation Validation
Proper tagging helps ensure policy information continues to populate accurately across policy documents. Policy Document Tagging Services often work alongside Rules and Conditions Configuration to support accurate document automation.
Rules and Conditions Maintenance
Business requirements frequently change over time as carriers update products and organizations launch new programs.
Our specialists support:
- Rules Updates
- Conditions Maintenance
- Form Inclusion Logic
- Form Exclusion Logic
- Product Changes
- Carrier Updates
- State-Specific Requirements
Maintaining accurate business rules helps support consistent policy documentation generation. Organizations often rely on Rules and Conditions Configuration and IMS Administration Services to support ongoing business rule maintenance.
Program Growth and Expansion Support
Managed services extend beyond day-to-day administration.
Selectsys supports:
- New Program Rollouts
- Product Enhancements
- Carrier Additions
- State Expansions
- Documentation Updates
- Operational Changes
- Production Deployments
Organizations gain access to scalable resources that can support growth without increasing internal staffing requirements. Organizations often leverage Program Implementation Support, MGA Systems Support, and Vertafore IMS Support to support program growth and expansion initiatives.
Production Support and Operational Maintenance
Insurance organizations often require ongoing assistance after implementations are completed.
Selectsys provides:
- Production Support
- Configuration Requests
- Documentation Updates
- Testing Coordination
- Operational Maintenance
- Issue Resolution Support
- Administration Requests
Our teams help ensure environments remain stable, accurate, and aligned with evolving business requirements. Organizations often rely on IMS Support Services and IMS Administration Services to support ongoing production and operational maintenance. Many MGA clients utilize Submission Intake services in conjunction with IMS administration to streamline underwriting and policy administration processes.
Why Outsource IMS Administration?
Reduce Operational Overhead
Avoid hiring, training, and retaining dedicated IMS administration resources.
Access Experienced Specialists
Leverage teams experienced in insurance operations and policy administration workflows.
Improve Scalability
Expand support capacity as programs, carriers, and products grow.
Accelerate Operational Requests
Dedicated resources help improve turnaround times and reduce administrative bottlenecks.
Support Long-Term Growth
Managed services provide flexibility as business requirements evolve.
Organizations That Use Managed IMS Services
Managing General Agents
Support expanding program portfolios without increasing operational headcount.
Wholesale Brokers
Maintain documentation and administration requirements across carriers and products.
Program Administrators
Support ongoing program maintenance and operational requests.
Insurance Carriers
Extend internal administration and operations teams.
Insurance Operations Departments
Improve scalability while maintaining operational consistency.
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