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Vertafore IMS Support Services

Extend Your Team with Dedicated Vertafore IMS Support

Many MGAs, wholesalers, program administrators, and carriers rely on Vertafore IMS to manage policy documentation, forms, program administration, and document generation. As programs expand across carriers, states, and lines of business, maintaining configurations and supporting operational requests can become increasingly complex. Selectsys provides dedicated Vertafore IMS support services to help insurance organizations manage forms, tagging, conditions, rules, sequencing, program implementations, and ongoing platform administration. Our team works as an extension of your operations department, helping maintain accurate policy documentation and supporting both new initiatives and ongoing production environments. Whether you need assistance launching a new program, onboarding a carrier, updating forms, or maintaining existing configurations, Selectsys provides experienced insurance professionals with hands-on IMS expertise.

What Is Vertafore IMS Support?

Vertafore IMS support encompasses the operational and administrative activities required to maintain policy documentation, automate document generation, support carrier requirements, and ensure insurance programs function efficiently.

Organizations often require support for:

  • Forms Libraries
  • Document Tagging
  • Conditions and Rules
  • Policy Package Configuration
  • Program Administration
  • Carrier Expansion
  • State Expansion
  • Production Maintenance
  • Testing and Validation

Selectsys provides scalable support models ranging from project-based engagements to fully managed administration services.

Forms Configuration and Library Management

Policy documentation starts with properly configured forms. As programs evolve, forms libraries must be maintained to support carrier requirements, state regulations, endorsements, and product changes.

Our team supports:

  • Carrier Forms
  • State-Specific Forms
  • Program Forms
  • New Form Deployments
  • Forms Updates
  • Regulatory Form Changes
  • Production Maintenance

Our team provides comprehensive IMS Forms Configuration Services to ensure forms are properly configured, deployed, and maintained throughout the program lifecycle. For new program launches, organizations often combine these services with Program Implementation Support to streamline setup and accelerate deployment. Many carriers and MGAs also leverage Managed IMS Services for ongoing forms administration and maintenance. Organizations often leverage MGA BPO services alongside IMS administration to support underwriting, policy administration, and documentation workflows.

Policy Document Tagging Support

Tagging is one of the most important components of policy document automation. Proper tagging allows policy data to automatically populate into forms, schedules, endorsements, declarations, and policy packages.

Selectsys assists organizations with:

  • Data Mapping
  • Document Tagging
  • Dynamic Field Population
  • Policy Data Integration
  • Coverage Data Population
  • Schedule Population
  • Tag Validation

Accurate tagging helps reduce manual document preparation while improving consistency across policy packages. To maximize automation effectiveness, many organizations combine tagging initiatives with Rules and Conditions Configuration to ensure policy logic is applied correctly and Forms Ordering and Sequencing services to maintain proper document structure and presentation within policy packages.

Rules and Conditions Administration

Many insurance programs depend on complex business logic to determine which forms should be included within policy packages.

Selectsys supports:

  • Conditions Configuration
  • Business Rule Maintenance
  • Carrier Requirements
  • State-Specific Requirements
  • Product-Specific Logic
  • Eligibility Logic
  • Form Inclusion and Exclusion Rules

Our team helps ensure policy documentation aligns with underwriting and program requirements. Organizations implementing new programs often combine Rules and Conditions Configuration with Program Implementation Support to ensure business logic, eligibility requirements, and policy documentation workflows are properly configured from the outset.

Forms Ordering and Policy Package Sequencing

Policy documentation often requires specific sequencing based on carrier standards, regulatory requirements, and operational guidelines.

Selectsys supports:

  • Policy Package Configuration
  • Form Sequencing
  • Form Ordering
  • Carrier Standards
  • State Requirements
  • Program Documentation Standards

Proper sequencing improves document consistency and supports a better experience for agents, insureds, and internal teams. Many organizations incorporate Forms Ordering and Sequencing as part of their broader Managed IMS Services strategy to maintain document consistency, support compliance requirements, and streamline ongoing policy administration.

New Program and Carrier Implementations

Launching a new insurance program often requires significant IMS configuration before production deployment.

Selectsys assists organizations with:

  • New Program Launches
  • New Carrier Implementations
  • New State Rollouts
  • Product Expansions
  • Forms Setup
  • Rules Setup
  • Tagging Setup
  • User Acceptance Testing
  • Production Deployment Support

Our implementation teams help organizations accelerate timelines while reducing operational bottlenecks. Organizations frequently leverage Program Implementation Support alongside IMS Support Services to streamline new program launches, carrier implementations, and production deployments while ensuring IMS configurations align with business and operational requirements.

Managed Vertafore IMS Services

Many organizations prefer to outsource IMS administration rather than build dedicated internal teams.

Selectsys provides ongoing managed support for:

  • Configuration Requests
  • Forms Maintenance
  • Tagging Updates
  • Carrier Changes
  • Program Updates
  • Documentation Management
  • Production Support
  • Ongoing Administration

Our specialists function as an extension of your operations and program administration teams. Many organizations combine Managed IMS Services with broader IMS Support Services and MGA Systems Support to maintain system efficiency, address ongoing operational needs, and support long-term program administration requirements.

Who Uses Vertafore IMS Support Services?

Managing General Agents (MGAs)

Support growing program portfolios without expanding internal administration teams.

Wholesale Brokers

Maintain documentation requirements across carriers, products, and jurisdictions.

Program Administrators

Support program launches, expansions, and ongoing maintenance activities.

Insurance Carriers

Extend internal operations teams with specialized IMS administration expertise.

Insurance Operations Teams

Improve scalability while reducing configuration and maintenance workloads.

Why Selectsys

Insurance-Focused Teams

Our specialists work exclusively within insurance operations and insurance technology environments.

Deep Program Administration Experience

We support insurance organizations managing complex multi-carrier and multi-program environments.

Flexible Delivery Models

Project-based engagements and ongoing managed service models are available.

Operational Scalability

Expand support capacity without adding internal headcount.

Proven Insurance Operations Expertise

Selectsys supports MGAs, wholesalers, carriers, and insurance organizations across underwriting, policy administration, and insurance operations.

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