Insurance Agent Back-Office Support in ZIP 36432 - Castleberry, Alabama

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 36432, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They cleared a COI backlog in ZIP 36432 in under 24 hours. Flawless work.

- Tom B., CSR in Castleberry

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Alabama

COIs used to take a day. Now they’re done in hours. That’s Castleberry efficiency.

- Priya K., Client Services Rep in Castleberry

FAQ's

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

How soon can you go live?

Typical pilot setups go live in 7-10 business days with SOP documentation and login provisioning.

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2-4 hours, with full documentation and follow-up inside your AMS.

Looking for broader agency support in Castleberry, Alabama? Explore Castleberry Agent Support