Nationwide Insurance Agent Support by Location
Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.
Selectsys supports insurance agents across the U.S. with fast, reliable back-office services - integrated into AMS360, Applied Epic, Alice, Sagitta, MGA systems, and more. Explore our support availability by state, city, or ZIP.
Why Agencies Choose Insurance Back Office Support Services
Insurance back office support improves turnaround time, reduces backlog, and allows agency teams to focus on production and client servicing.
- 100% insurance trained team not general virtual assistants
- Fast turnaround with most tasks completed within hours
- Works directly in your AMS with no portals or spreadsheets
- Scalable support with flat rate pricing not hourly
- Easy onboarding with first month free and no commitment
- Built for agents so you can focus on servicing and selling
Client Reviews
CSRs focus on clients while routine tasks move forward reliably.
— Operations Lead
Daily backlogs no longer define the day; the queue is steady.
— Agency Administrator
Producers sell; servicing stays organized and documented.
— Agency Owner
Onboarding was quick and did not disrupt the team.
— Service Lead
FAQs
Top General Agent Outsourcing Services in USA Cities
If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.
For a broader look at how GA operations fit into underwriting, quoting, and servicing, the operating model page outlines the entire workflow.
Outsource Your Service Work - Without Losing Control
From COIs to renewals, let us handle the service load while you focus on growth.
Connected Across the Insurance Lifecycle
Selectsys operates as a connected insurance infrastructure. Each component supports a different part of the policy lifecycle while remaining fully connected inside one operating system.
- RQB: Rate, Quote, Bind workflows supporting API, Excel, ISO, and AAIS driven rating sources.
- Expert Insured: Full policy lifecycle management including issuance, endorsements, renewals, and servicing governance.
- Premium Accounting: Insurance native accounting handling agency bill, direct bill, trust reconciliation, bordereaux, and premium finance workflows.
- CoverPay : Premium collection by Card and ACH for MGAs, wholesalers and carriers, with payment tracking and reconciliation support.
- Insurance BPO: Embedded operational execution across submissions, underwriting support, endorsements, renewals, accounting assistance, and policy servicing.
Each capability can operate independently, or connect with the others as the operation requires.
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