Insurance Agent Back-Office Support in ZIP 36302 - Dothan, Alabama

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more - inside your system.

In ZIP code 36302, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2-4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

COIs used to take a day. Now they’re done in hours. That’s Dothan efficiency.

- Priya K., Client Services Rep in Dothan

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Alabama

Our agents in Dothan, Alabama now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Dothan, Alabama

FAQ's

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

Can we start with one task or workflow?

Yes. Many agencies in Dothan, Alabama begin with one workflow (like COIs or downloads) and scale from there.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.