Applied Epic Back-Office Support in Parcel Return Service, District Of Columbia

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

Running an agency in Parcel Return Service using Applied Epic? Let Selectsys lighten the load. Our trained insurance BPO teams operate directly inside your Epic system-handling endorsements, certificates, downloads, renewals, and more without the cost of new hires.

What We Do for Parcel Return Service Agencies

COI generation

Midterm endorsements

Carrier downloads & sync

Renewal prep and bind support

Reconciliation and task follow-up

Epic-Specific Capabilities

Client & policy views in Epic

Suspense tracking, task queues, accounting workflows

Operates inside your Epic system

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Selectsys is more than a BPO-it’s our execution engine.

- R. Singh, Ops Manager in District Of Columbia

The Epic suspense cleanup alone saved us 5 hours a week.

- B. Zhang, Admin in Parcel Return Service

Great support, quick onboarding, and zero disruption.

- S. Romero, Agency Lead in District Of Columbia

FAQ's

Can I approve tasks before they go out?

Yes, you can define approval flows during setup.

How long does onboarding take?

Typical onboarding is under 7 business days including SOP setup and user creation.

Do you help with billing or suspense cleanup?

Yes, we manage suspense queues and help reconcile tasks and accounting issues.

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.