Applied Epic Back-Office Support in Joliet, Illinois

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

Running an agency in Joliet using Applied Epic? Let Selectsys lighten the load. Our trained insurance BPO teams operate directly inside your Epic system-handling endorsements, certificates, downloads, renewals, and more without the cost of new hires.

What We Do for Joliet Agencies

COI generation

Midterm endorsements

Carrier downloads & sync

Renewal prep and bind support

Reconciliation and task follow-up

Epic-Specific Capabilities

Client & policy views in Epic

Suspense tracking, task queues, accounting workflows

Operates inside your Epic system

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Great support, quick onboarding, and zero disruption.

- S. Romero, Agency Lead in Illinois

The team learned our workflows fast and fit right in.

- T. Banerjee, Account Manager in Illinois

We trust Selectsys with carrier comms, quoting triggers, and follow-up.

- E. Davis, Service Coordinator in Joliet

FAQ's

Is there a long-term contract required?

No. We offer flexible agreements and a pilot month to start.

Can we start with just one workflow, like COIs?

Yes, many agencies begin with one process and scale over time.

How does Selectsys ensure accuracy?

All tasks are QA’d with audit trails logged inside Epic or your assigned tracker.

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.