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Epic-Savvy Agent Support Across Illinois

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

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Insurance agencies in Illinois rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in Illinois’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations
Billing, downloads, and reconciliations
Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why Illinois Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)
SLA-backed processing within 2-4 hours
Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Feels like an internal ops team, just more predictable.

— Office Manager

Tasks, documents, and notes in Epic are handled consistently.

— Account Executive

The team adapts to our workflows without hand-holding.

— Admin Lead

Suspense cleanup and documentation take less internal time.

— Administrator

FAQs

Yes, many agencies begin with one process and scale over time.
Yes, we reconcile downloads, tag policies, and clean up mismatches.
No. We align with your existing Epic workflows and user roles.

Applied Epic Outsourcing in Illinois by ZIP Code


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