Applied Epic Back-Office Help in 715, Mercedita, PR

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

If you’re running Applied Epic in ZIP code 715, Selectsys can reduce your team’s back-office burden. Our BPO teams work directly in your Epic environment, helping you issue COIs, process changes, and manage renewals without distraction.

ZIP-Specific Highlights

Localized support team access

Familiar with regional licensing & documentation needs

Real-time task turnaround inside your Epic platform

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

TWe hit our retention KPIs for the first time with Selectsys support.

- D. Ali, Renewal Lead in Mercedita

The team learned our workflows fast and fit right in.

- T. Banerjee, Account Manager in 715

It’s like having an internal ops team without the cost.

- P. Torres, Office Manager in Mercedita, Puerto Rico

FAQ's

How long does onboarding take?

Typical onboarding is under 7 business days including SOP setup and user creation.

Do you help with billing or suspense cleanup?

Yes, we manage suspense queues and help reconcile tasks and accounting issues.

Do you support Applied TAM or other platforms?

We specialize in Epic, but also support agencies transitioning from TAM or other systems.

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.

Need Applied Epic Back-Office Help?

We handle the grunt work so your staff can focus on clients. No ticket queues. No retraining.

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