Back-Office Insurance Agent Support in Thousand Palms, California

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Thousand Palms are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Thousand Palms Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with California carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

I log in at 9, and the work’s already done. They’ve completely changed how we operate.

- Tim H., Commercial Lines Manager in Thousand Palms

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Thousand Palms, California

Selectsys handles endorsements in Thousand Palms, California faster than anyone on our internal team.

- Erica R., Account Manager in Thousand Palms, California

FAQ's

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Thousand Palms, California based on your service needs.