Back-Office Insurance Agent Support in Westlake Village, California

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

Agencies in Westlake Village are under pressure to service policies quickly and stay compliant - without overhiring. Selectsys provides trained support teams that work directly inside your AMS (AMS360, Epic, Alice, Sagitta, Expert Insured, MGA systems). You assign the task - we get it done fast and right.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Why Westlake Village Agencies Trust Selectsys

2–4 hour turnaround on COIs and endorsements
Familiar with California carrier workflows and compliance
Fully embedded inside your AMS - not external tools
Supports Applied Epic, AMS360, Alice, MGA systems & more

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Westlake Village

Our agents in Westlake Village, California now focus on selling - Selectsys handles the service side.

- Mike C., Agency Owner in Westlake Village, California

Selectsys handles endorsements in Westlake Village, California faster than anyone on our internal team.

- Erica R., Account Manager in Westlake Village, California

FAQ's

How fast is your turnaround for COIs and endorsements?

Most requests are completed within 2–4 hours, with full documentation and follow-up inside your AMS.

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

Can we start with one task or workflow?

Yes. Many agencies in Westlake Village, California begin with one workflow (like COIs or downloads) and scale from there.